Danielle Graham
prosperous,Ireland
Summary
Dedicated professional with a strong focus on customer relations and merchandising, excelling in telephone handling and inventory control. Demonstrates exceptional delegation efficiency and dependability, ensuring deadline-oriented performance in all tasks. Skilled in cash management, credit card payment processing, and maintaining till accuracy, contributing to seamless store operations. Committed to enhancing store appearance upkeep while fostering customer engagement and assistance.
Overview
5
5
years of post-secondary education
31
31
years of professional experience
Work history
Assistant
Graham Sand & Gravel
Prosperous
2024.11 - Current
- Sustained high levels of organisation with attention to detail.
- Facilitated smooth running of operations through efficient task management.
- Provided customer service, delivering high levels of satisfaction.
- Coordinated team meetings to enhance communication and productivity.
- Answered phone calls promptly, providing excellent customer service.
- Made travel arrangements, ensuring optimal time management.
- Drafted business letters and emails to facilitate clear communication.
- Managed time effectively to meet deadlines.
- Took on additional tasks on manager's request.
- Provided printing, photocopying scanning support to colleagues.
- Planned and scheduled meetings, creating agendas and minutes as needed.
Owner/Operator
Just Good Food mobile Catering
Kildare
1995.01 - 2024.09
- Streamlined operational processes resulting in increased productivity.
- Conducted regular inventory checks to prevent stock shortages.
- Collaborated with accountants for accurate financial reporting.
- Built strong relationships with clients, enhancing brand loyalty.
- Coordinated staff schedules for optimal work distribution.
- Increased customer satisfaction by providing exceptional service.
- Ensured compliance with regulations, maintaining a clean safety record.
- Supervised staff to deliver top-quality service in alignment with company objectives.
- Liaised with vendors to achieve favourable product pricing and timely stock replenishment.
- Forecasted sales figures and aligned inventory with expected demand.
- Planned and navigated routes using excellent road network knowledge.
- Reacted calmly and appropriately in emergency situations.
Education
Leaving Cert. -
Scoil Muire.
Clane, Co Kildare 1988.09 - 1993.06
Skills
- Telephone handling
- Delegation efficiency
- Inventory control
- Deadline-oriented
- Meeting planning
- Dependability and reliability
- Customer relations
- Merchandising
- Cash management
- Stock management
- Cash counting
- Credit card payment processing
- Customer engagement
- Till accuracy
- Customer assistance
- Store appearance upkeep
Timeline
Assistant
Graham Sand & Gravel
2024.11 - Current
Owner/Operator
Just Good Food mobile Catering
1995.01 - 2024.09
Leaving Cert. -
Scoil Muire.
1988.09 - 1993.06