

Dedicated professional specializing in hospitality and operations management with a strong focus on detail and planning. Expertise in GPS and route planning, stock inventory management, and performance improvement strategies. Proven ability in customer communication, cocktail preparation, and bar management, ensuring high-quality service. Committed to enhancing operational performance through strategic planning and effective hospitality practices.
• Stock rotation, verified proper portion sizes and consistently attained high food quality standards.
• Correctly send orders to drivers to deliver food safely.
• We take the pizza out of the oven, make the pasta, fry the potatoes and the chicken, take the frozen products out of the freezer, etc
• Serving customers at the table occasionally Proper cleaning at the end of the program.
Offered instruction, coaching and motivation for enhanced team morale. Built customer retention and satisfaction by delivering top-quality service.
Replenishment of cleaning products specific and necessary for each job.
Effective communication with customers to successfully fulfill their wishes.
Cashing cash or checks. Responsibility for making the roster.
Punctuality to complete all tasks of the day.
Correct van driving.
Inspected rooms to confirm quality and attention to detail met brand standards.
Examined grilled food to assess quality standards and freshness. Detected and disposed expired ingredients to maintain health and safety protocols.
Measured temperature to braise meat and vegetables and prevent food-borne illnesses.
Barbecued various cuts of meat and seafood items to mee customer specifications and food handling standards.
Separated meat and vegetables to avoid cross-contamination.
Used creative presentation and plating skills to distribute prepared food to servers.
Worked with experienced chefs to learn requirements of different cooking stations and dishes.
Maintained optimum temperature in ovens, grills and roaster to correctly cook foods.
Mastered use of grilling tools, increasing speed and precision of work output.
• Organised displays to promote inventory and encourage customer purchases. inspected products for damages and expiry dates before processing refunds.
• Prepared invoices for customers with large orders or special sales types Designed visually pleasing in-store and window displays to increase footfall.
• Helped customers obtain specialised help for refunds and exchanges Tagged products quickly and accurately with price tags and stickers Packed and wrapped gifts with decorative details to match custome preferences.
• Accepted card, cash and cheque payments in POS register system.
• Arranging products nicely on shelves and restocking Receiving the goods and checking the products as well as their storage arranged in the warehouse.
Operations management
Performance improvement strategies