Daniela Bozianu

• Staff training
• Worked closely with other supervisors sharing best practices and ideas for improvement.
• Implemented company policies effectively, maintained high standards of service delivery.
• Rostering
• Resolved customer complaints promptly, resulted in increased customer satisfaction rates.
• Tracked employee performance, assessed daily output and implemented corrective actions to close gaps.
• Improve workplace safety to reduce accidents and near-misses.
• TMS
• Audits
• Hiring, recruitment and training staff
• Work in Salesforce

• Scheduled work shifts to meet cleaning needs and staffing requirements.
• Conducted audits and risk assessments to achieve regulatory compliance.
• Hiring, recruitment and training staff
• T&A
• Conducted periodic performance reviews for direct reports.
• Ensured cleanliness standards were met with regular inspections of work areas.
• Coordinated deep cleaning projects, ensuring timely completion and satisfactory results.
• Monitored inventory levels to avoid shortages or overstocking of cleaning supplies.

• Managing phone calls for emergencies
• Implemented consistently high standards of cleanliness to facilitate excellent customer satisfaction.
• Evaluated employee performance and developed improvement plans, maximising team efficiency.
• Audited rooms after cleaning to check cleanliness standards.
• Dealing with and delegating day-to-day requirements/ issues
• Organising rotas of employees within their areas
• Ordering stock
• Rosters
• Trained staff in proper cleaning, sanitisation and infection control

• Cleaner ICU roster
• Covering Supervisor role in Hermitage:

- Dealing and delegating day to day requirements/ issues

-Organizing rotas of employees within their areas

- Ordering stock when minimum level arise .

• Covering Catering assistant role.

• Increased productivity and motivating team members
• Trained and mentored new employees to maximise team performance
• Led by example in completing all tasks with energy and enthusiasm , aiding a positive team mentality.
• Quality Food Production
• Exceptional Customer Service