Daniel Deo

Dynamic IT Consultant with a proven track record at Bella Care AB, excelling in remote systems management and digital presence enhancement. Skilled in Windows and Linux administration, I thrive on delivering exceptional technical support while fostering brand identity. My strong organizational skills and attention to detail drive efficiency and elevate user experiences.

• CompTIA Network+, In Progress
• CompTIA A+, 220-1101, & 220-1102
• CompTIA ITF+
• Computer Literacy Level 1

• Built and maintained a virtualized homelab using Hyper-V and VirtualBox to practice core IT support and networking tasks
• Designed and configured segmented networks using pfSense, implementing VLANs, static routing, NAT, DHCP, DNS, and basic stateful firewall rules
• Deployed and tested a remote access VPN solution using OpenVPN (server and client), including user package export and connection verification
• Performed IPv4 subnetting, static IP configuration, and troubleshooting of APIPA addressing to reinforce IP addressing fundamentals
• Created and tested star and full mesh network topologies in virtual environments to understand network design and traffic flow
• Conducted systematic troubleshooting across the OSI model using interface statistics, ARP tables, routing tables, and protocol analysis
• Used Wireshark to capture and analyze TCP traffic, follow TCP streams, and diagnose connectivity and application-layer issues
• Utilized command-line tools such as ping, nslookup, route, SSH, and HTTP access, alongside Nmap scanning, to identify services and resolve network faults
• Installed and configured Windows 10 Enterprise and Ubuntu clients, resolving deployment issues and practicing basic file management, compression, and encryption