Daniel Cunningham
Dundalk,Ireland
Summary
Reliable and confident professional with experience in customer service, team supervision, and hands-on construction work. As a Supervisor at Burger King, I developed strong leadership, cash handling, and customer service skills while supporting daily operations and motivating team members. I also have experience working on tills and in roofing, demonstrating a strong work ethic, adaptability, and the ability to perform well in both customer-facing and physically demanding environments. I am a quick learner, work well under pressure, and am committed to delivering high standards in every role.
Overview
2
2
Languages
1
1
Certification
4
4
years of post-secondary education
7
7
years of professional experience
Work history
Supervisor
Applegreen
Dundalk, Ireland
2021.11 - 2025.09
- Supervised activities of workers and enforced safety regulations.
- Delegated tasks appropriately, achieved balanced workload among team members.
- Coordinated with other supervisors to maintain consistency across shifts.
- Resolved customer complaints promptly; resulted in increased customer satisfaction rates.
- Oversaw inventory management to avoid any shortage or excess stock issues.
Till operator
Sports Direct
Dundalk, Ireland
2021.05 - 2021.09
- Managed till operations effectively during peak hours for seamless service.
- Processed cash, debit and credit card payments to ensure efficient transactions.
- Processed refunds and returns with understanding and empathy to maintain customer loyalty.
- Maintained composure and addressed difficult customer interactions during busy periods to enhance customer experience.
Assistant labourer
Roofing/Slating
Dundalk, Ireland
2018.08 - 2019.08
- Assisted with heavy lifting to ensure safe and efficient operations on site.
- Assisted skilled workers on various tasks to support project goals., contributing to timely project completion.
- Maintained tools for optimal usage, enhancing operational efficiency during projects.
- Maintained productivity under pressure, ensuring project deadlines were met despite tight schedules.
Education
Bachelor of Business - International Business with Digitalisation
Dundalk Institute of Technology
Dundalk, Ireland 2023.09 - 2027.05
QQI Level 5 - Pre-University Arts
O Fiaich
Dundalk, Ireland 2020.09 - 2021.05
Skills
- Health and Safety regulations
- Operational oversight
- Inventory management
- Customer service
- Equipment operation
- Employee training
- Team motivation
Languages
English
Native
Spanish
Intermediate (B1)
Certification
QQI Level 5 in Pre-University Arts
Certificate for A1-A2 in an intense Spanish course
Accomplishments
Competition for fastest Whopper maker in Ireland and UK. Got 1st place in qualifiers and finished 5th overall. Got 2nd in Louth 800m and 3rd place in Louth 100m races.
Affiliations
- I love to travel and learn about different people from other cultures
- History
References
References available upon request.
Timeline
Bachelor of Business - International Business with Digitalisation
Dundalk Institute of Technology
2023.09 - 2027.05
Supervisor
Applegreen
2021.11 - 2025.09
Till operator
Sports Direct
2021.05 - 2021.09
QQI Level 5 - Pre-University Arts
O Fiaich
2020.09 - 2021.05
Assistant labourer
Roofing/Slating
2018.08 - 2019.08