Daniel Baranowski
Portlaoise
Summary
Effectively administer front office functions and supervise clerical staff delivering exceptional support to Reception teams and customers. Maintain open and collaborative relationships and facilitate efficient operations by leveraging strong communication, organizational and multitasking abilities. Results-driven leader with solid background in financial and operational process management and optimization.
Overview
17
17
years of professional experience
Work History
Assistant Front Office Manager
The Killeshin Hotel
Portlaoise
2023.06 - Current
- Recruited, trained and developed administrative team to support corporate growth and objectives.
- Booked hotel rooms, car rentals, and flights for company trips and conferences.
- Coached and counseled employees to enhance performance and eliminate process lags.
- Coordinated room assignments, check-in and check-out processes and other guest services activities.
- Coordinated and conducted classes to teach procedures to new staff members.
- Conducted daily briefing sessions with front office staff to review occupancy status, arrivals and departures, special requests and VIP guests.
- Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
- Assisted the Front Office Manager in developing, implementing and monitoring operational policies and procedures.
- Created and implemented administrative processes and procedures to prioritize job tasks and establish personnel responsibilities.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Organized and maintained documents, files and records.
Movie Extra
Crew Cast & Performers LTD
Dublin , Ireland
2014.03 - 2023.12
- Attended call times and locations as directed by the production team.
- Memorized lines and rehearsed scenes with other actors.
- Appeared in crowd scenes, providing reactions to action taking place on set.
- Moved props, furniture, and equipment between takes.
- Waited patiently for long periods of time while filming was completed.
- Followed instructions from directors and crew members precisely.
- Provided authentic reactions to events that occurred during filming.
- Changed costumes quickly between takes according to directions given by wardrobe staff.
- Kept up with blocking as instructed by the director or assistant director.
- Worked collaboratively with other extras to ensure successful completion of scenes.
- Assisted in setting up shots before filming commenced.
- Learned choreography for group dance sequences quickly and efficiently.
- Interacted naturally with lead actors during close-up scenes.
- Remained professional under pressure while working long hours.
- Maintained personal appearance by meeting costume and makeup requirements.
Receptionist
The Killeshin Hotel
Portlaoise
2020.07 - 2023.06
- Scheduled and confirmed appointments.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Sorted invoices for accounting department by date stamping and filing by vendor code.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Updated and recorded customer or client information to maintain accounts.
- Answered and directed incoming calls using multi-line telephone system.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
- Greeted visitors and provided them with assistance.
- Coordinated pick-up and delivery of express mail services.
Receptionist- Night Porter
Maldron Hotel
Portlaoise
2020.01 - 2020.07
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
- Performed data entry tasks into various computer systems accurately and promptly.
- Greeted customers, answered general questions and directed to appropriate locations.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Greeted visitors and provided them with assistance.
Sales Assistant
Applegreen Midway
Portlaoise
2019.07 - 2020.01
- Fostered relationships with customers to expand customer base and retain business.
- Monitored cash drawers in multiple checkout stations to verify adequate cash supply.
- Attended staff meetings to discuss new products or changes in store policy or procedure.
- Collaborated with other departments such as marketing, merchandising, operations, to ensure smooth functioning of overall store operations.
Receptionist
Travelodge Hotel – Dublin Airport North Swords
Portlaoise
2007.03 - 2019.06
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Updated and recorded customer or client information to maintain accounts.
- Verified visitors' identification cards before allowing access to the building.
- Answered and directed incoming calls using multi-line telephone system.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
- Greeted visitors and provided them with assistance.
Education
(Level 6 On NFQ Scale) - Speciality:Tourism And Hotel Industry Title:Custo
Private Professional Collage
Poznan, Poland2000-09
(Level 5 On NFQ Scale) - Speciality: Mechanic Technician
Technical Institute
Srem, Poland1999-05
Skills
- Expense Tracking
- Operations Management
- Sales Support
- Customer Service
Timeline
Assistant Front Office Manager
The Killeshin Hotel
2023.06 - Current
Receptionist
The Killeshin Hotel
2020.07 - 2023.06
Receptionist- Night Porter
Maldron Hotel
2020.01 - 2020.07
Sales Assistant
Applegreen Midway
2019.07 - 2020.01
Movie Extra
Crew Cast & Performers LTD
2014.03 - 2023.12
Receptionist
Travelodge Hotel – Dublin Airport North Swords
2007.03 - 2019.06
(Level 6 On NFQ Scale) - Speciality:Tourism And Hotel Industry Title:Custo
Private Professional Collage
(Level 5 On NFQ Scale) - Speciality: Mechanic Technician
Technical Institute
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