Dana Hall
NSW
Summary
Current Bachelor of Laws and Bachelor of Criminal and Community Justice student in final year of studying, maintaining a 5.46 GPA. Optical Assistant at Specsavers, adept in problem-solving and fostering effective relationships, enhanced accurate diagnoses. Excelled in coordinating staff and customer interactions, demonstrating a detail-oriented and highly motivated approach. Skilled in records management and achieving seamless operational workflows.
Overview
8
8
years of professional experience
Work History
Optical Assitant
Specsavers
10.2021 - Current
- Conducted thorough pre-testing for optometrist examinations, leading to more accurate diagnoses and treatment plans.
- Coordinating shop floor, with up to 25 staff members and 30
customers. - Insurance claims, liaising with manufacturers, ophthalmologist
transposition, exploring new lens designs and optical advancements. - Conducting audits of health insurance claims monthly, ensuring accuracy across all team members.
- Critical thinking and problem solving.
- Frame styling and recommendations.
Supervisor
IGA
01.2021 - 10.2021
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Supervised and coordinated activities of staff to ensure compliance with established policies, procedures, and standards.
- Delegated tasks to team members according to individual strengths.
- Resolved conflicts between team members and departments.
Cashier
Harris Farm Markets
03.2017 - 12.2020
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Education
Bachelor of Laws + Criminal And Community Justice -
Western Sydney University
Parramatta11-2025
Skills
- Complex problem-solving
- Effective working relationships
with vast range of customers and
colleagues - Highly motivated and driven to achieve personal and professional success
- Detail-oriented approach
- Written and verbal communication
- Records management
- Efficient scheduling and planning
- Patience and empathy
References
Katie Daly – Retail Director Specsavers Penrith
0421 077 565
Shaun Vijay – Director Specsavers Mt Druitt
0466 549 126
Timeline
Optical Assitant
Specsavers
10.2021 - Current
Supervisor
IGA
01.2021 - 10.2021
Cashier
Harris Farm Markets
03.2017 - 12.2020
Bachelor of Laws + Criminal And Community Justice -
Western Sydney University
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