Dan McMahon
Co. Waterford
Summary
I am an experienced and compassionate manager with extensive knowledge of vulnerable and multicultural groups. Adept at leading diverse teams, I believe in promoting an inclusive, trauma-informed approach to service delivery. Known for excellent communication skills, crisis management, and a commitment to adhering to protocols. I work to foster positive relationships with staff, residents, and external partners. I am highly skilled in providing tailored support to individuals from a variety of nationalities.
Overview
11
11
years of professional experience
Work History
Bar & Food Supervisor
Zanzibar Cocktail Bar
Co. Waterford, Ireland
09.2023 - 07.2024
- Supervised a diverse team of staff, provided mentoring, and guidance to deliver high-quality services.
- Excellent communicator, adept at fostering a supportive, empathetic, and inclusive workplace culture.
- Contributed to developing and implementing policies and procedures.
- Skilled in managing high-pressure situations with composure. Proven track record in crisis intervention, including health emergencies, de-escalation, and conflict resolution.
- Regularly checked on the well-being of customers and staff, debriefed with the team, and contributed to performance evaluations.
- Responded to customer concerns, and complaints efficiently, accurately and with detailed information.
- Delegated work to staff, setting priorities and goals.
- Managed inventory levels, ordering supplies as needed to maintain stock.
Restaurant Manager
Bodega
Co. Waterford, Ireland
04.2021 - 01.2023
- Provided direct support and guidance to staff, ensuring alignment with organisational goals and standards.
- Risk assessments
- Facilitating dietary needs in relation to culture, and allergens.
- Negotiated contracts with vendors for supplies, equipment, and services.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Ensured compliance with applicable laws, regulations, policies, and procedures.
- Hired, trained and motivated staff to fill all restaurant openings.
- Conducted regular inspections of facilities to ensure food safety compliance.
- Managed and supervised day-to-day operations of multiple restaurants.
PR, Marketing, & Events Manager
Central Arts
Co. Waterford, Ireland
01.2014 - 04.2018
- Collaborated between community entities and outside organisations.
- Conducted creative workshops designed to assist minorities in expressing their cultural identities.
- Promoted an environment of inclusivity, ensuring that cultural needs and sensitivities were respected.
- Guaranteed safety protocol compliance, GDPR adherence, and accurate reporting.
- Managed emergency situations, including medical emergencies, with a calm and structured approach.
- Adopted a holistic approach, encompassing emotional, social, and practical support.
- Working with vulnerable children and adults, with disabilities, and from low socioeconomic backgrounds.
- Facilitated internal communication to ensure alignment on marketing objectives and strategies.
Education
Diploma - Photographic Studies
Waterford College of Further Education
Waterford05-2013
Skills
- Cultural Competency
- Leadership & Team Management
- Communication & Interpersonal Skills
- Problem-Solving
- Operational Management
- Health & Safety Management
- Data Management & Reporting
- Flexibility & Adaptability
Timeline
Bar & Food Supervisor
Zanzibar Cocktail Bar
09.2023 - 07.2024
Restaurant Manager
Bodega
04.2021 - 01.2023
PR, Marketing, & Events Manager
Central Arts
01.2014 - 04.2018
Diploma - Photographic Studies
Waterford College of Further Education
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