Damien O'Reilly
Cavan
Summary
A dynamic Senior Manager with extensive experience within the banking and finance industry. Damien has over 20 years' experience providing Financial Services covering Lending and Resolutions in areas of Mortgage, Motor Finance, Hire Purchase and Leasing, Personal Loan, Bankline and Insurance. His career to date has seen him work in leading Motor Finance and Stocking Facility Providers, Woodchester Finance and GE Capital as Senior Account Manager. Experience in Mortgage lending with GE Money and Resolutions with Pepper Advantage. Possesses excellent interpersonal, communication, and negotiation skills combined with the ability to influence decisions and develop positive relationships both within the organisation and externally.
Enjoys being part of, as well as managing, motivating, training and developing, a successful and productive team and thrives in highly pressurised and challenging working environments.
Overview
34
34
years of professional experience
Work History
National Field Team Manager
Pepper Advantage
Cavan
09.2012 - Current
- Pepper Advantage is a major owner and operator of lending and loan servicing businesses in Ireland, the UK and Europe, with the expertise to manage a wide range of loans including residential home loans, commercial loans, equipment finance and consumer finance. I led a national field team of five in direct resolution engagement with customers and/or third party professional representatives, including face to face meetings where required, using influencing and negotiating skills to assist in obtaining the most mutually beneficial outcome for the customer and Pepper.
National Field Team Manager
GE Money
Cavan
05.2008 - 09.2012
- GE Capital was the leading provider for Finance in the Motor Industry. It operated in conjunction with motor distributors and motor dealer partners. Managed, trained and developed my dealer network along with direct customers to become a top performer in the organisation.
Account Manager Northern Region
GE Money
Cavan
06.2002 - 05.2008
- Developed and maintained dealer relationship across a wide network of garages.
- Grew and exceeded monthly and annual new business targets.
- Drove sales of company products and services by meeting with dealers using strategic and organized approach.
- Leveraged support from our stocking partners/dealers.
- Managed dealer relationship and provided sales training where required.
- Analyzed dealer data and identified opportunities for growth.
- Communicated progress of monthly and quarterly initiatives to internal and external stakeholders.
- Collaborated with sales team to collectively drive growth and market share.
- Developed thorough understanding of products and service offerings to better upsell and cross-sell to customers.
- Managed multiple accounts simultaneously while meeting deadlines.
- Developed and maintained relationships with key accounts to ensure dealer satisfaction.
- Developed strategies to increase revenue from existing accounts.
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
- Provided training and guidance to new Account Managers.
- Continually exceeded €13 million in new business annually across 3 counties.
Sales Manager
Cavan Box
Cavan
03.1995 - 06.2002
- Identified and developed new markets for products.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Prospected for new business using databases and other strategies to generate sales.
- Monitored industry trends and competitor activities to stay ahead of the competition.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Participated in negotiations with vendors regarding product purchases or contracts.
- Enhanced sales volume through skilled support to both new and inactive customers.
Credit Controller
Woodchester Bank
Cavan
02.1990 - 02.1995
- Evaluated creditworthiness and current situation of each customer.
- Followed up on any outstanding payments in a timely manner.
- Evaluated collection reports to determine collections status and outstanding balance amounts.
- Handled customer enquiries regarding payment status or account balances.
- Developed collection strategies to reduce delinquencies within assigned portfolio of accounts.
- Reviewed payment plans with customers to ensure timely repayment of debts.
- Checked on payments and presented repayment options by reaching out to customers through various means.
Education
QFA Diploma - Financial Services
Institute Of Bankers
Dublin, Ireland09-2011
Leaving Certificate -
Cnoc Mhuire
Granard, Longford.06-1985
Skills
- Leadership
- Relationship Development
- Employee Development
- Managing Operations and Efficiency
- Team Development
- Customer Relationship Management
- Negotiation
- Performance Tracking and Evaluation
- Negotiation and Conflict Resolution
- Administration and Reporting
- Employee Coaching and Mentoring
- Documentation and Reporting
- Professional and Courteous
- Teamwork and Collaboration
- Goal Setting
- Team Leadership
- Time Management
Accomplishments
- Former Inter County GAA player with Cavan for 12 years.
- Winning Ulster Title in 1997
- Interim Cavan Manager for period in 1997.
- Managed and Coached my club team Mullahoran.
Affiliations
Interested in all sports, I particularly enjoy playing golf. Keen interest in all things GAA, volunteering to coach our underage boys at Mullahoran GAA club.
Timeline
National Field Team Manager
Pepper Advantage
09.2012 - Current
National Field Team Manager
GE Money
05.2008 - 09.2012
Account Manager Northern Region
GE Money
06.2002 - 05.2008
Sales Manager
Cavan Box
03.1995 - 06.2002
Credit Controller
Woodchester Bank
02.1990 - 02.1995
QFA Diploma - Financial Services
Institute Of Bankers
Leaving Certificate -
Cnoc Mhuire