DAMARYS ESTEFANIA CHAVEZ DE FERNANDES
ADARE,Limerick
Summary
Dedicated professional with a strong foundation in excellent customer service and teamwork, complemented by exceptional multitasking and organisational skills. Known for maintaining a positive attitude and effective time management, ensuring tasks are completed efficiently. Proficient in telephone etiquette, aiming to leverage these skills to contribute to a dynamic team environment while pursuing opportunities for career advancement.
Customer-focused professional with strong organisational and multitasking abilities. Cultivates positive team dynamics while efficiently managing front-of-house operations. Delivers exceptional guest experiences through attentive service and effective communication.
Overview
14
14
years of professional experience
Work History
Food and Beverage Head Hostess
Adare Manor Hotel
Adare
05.2023 - Current
- Welcoming the guest at the door in the Restaurant for breakfast and Afternoon Tea, making them feel comfortable.
- Organizing the table plan of the day for the Afternoon Tea.
- Incharge of the roster for the rest of the Hostess team.
- Confirming reservations for Afternoon Tea.
- Checking hotsoft for any posible allergic, dateries requidments or celebrations of the guest on their booking.
- Working with the reservation team correcting and printing menus.
Merchandise Sales Associate
DISNEY CRUISE LINE
Orlando, Florida
12.2018 - 03.2023
- Incharge of the check-out, organization and display of the store.
- Cleaning manteinances and weekly inventory.
Food and Beverage Hostess
Holiday Inn Santo Domingo
Santo Domingo
06.2012 - 09.2014
- Welcomig the guest and bringing them to the table, assisting with the chair and handing the menus.
- Worked as a cashier and helping and Banqueting events.
- As trainer I make sure all the new hired understand all the procedures, safety and rules at work.
- I teach them how to be good team player working together.
- Explaining them the correct way of doing things.
- Making them feel comfortable, listening to them, helping with any doubt.
Education
Business Tourism Hotel Administration -
O&M University Of Santo Domingo
01.2012
Disney Trainer -
05.2019
Level 6 QQI - Supervisory Management
College of FET Further Education and Training
Limerick 2026
Skills
- Excellent Customer Service
- Teamwork
- Multitasking
- Organizational Skills
- Positive Attitude
- Time Management
- Telephone Etiquette
Language
Spanish
Portuguese
English
Timeline
Food and Beverage Head Hostess
Adare Manor Hotel
05.2023 - Current
Merchandise Sales Associate
DISNEY CRUISE LINE
12.2018 - 03.2023
Food and Beverage Hostess
Holiday Inn Santo Domingo
06.2012 - 09.2014
Business Tourism Hotel Administration -
O&M University Of Santo Domingo
Disney Trainer -
Level 6 QQI - Supervisory Management
College of FET Further Education and Training