Dale Timmins
Dublin,Ireland
Summary
Ambitious, adaptable, diligent and organised professional, versatile and adept at executing complex and diverse regulatory administrative tasks throughout the health science industry and finance sector.
Overview
4
4
years of professional experience
Work history
Controlled Drugs Licensing Associate
Health Products Regulatory Authority
Dublin, Leinster
2022.08 - 2025.07
- Processed and issued Controlled Drug import, export permits, hemp licences and letter of no objections.
- Reviewed and approved expedited requests for controlled drug licences via the National Drug Database System.
- Significantly reduced backlog of licence requests, ensuring a positive impact on public health, therein eradicating the possibility of medicine shortages.
- Oversaw system migration from Compliance Workflow System to Eolas - primary enterprise case management system. Coordinated with health product distribution inspectors, assessors, medicine shortages and quality defects and recalls to ensure effective flow.
- Implemented changes to standard operating procedures and participating in internal audits.
- Managed a variety of inboxes which include controlled drugs, hemp licensing and inspections.
- Regularly liaised with counterparts at the Controlled Drugs and Pharmacy Legislation Unit located within the Department Of Health.
Life Existing Business Processor
Aviva Life & Pensions
Dublin, Leinster
2022.02 - 2022.08
- Processed post alteration claims, conversion, SPI quotes
- Provided general insurance quotes to clients
- Liaised with brokers, key account managers, underwriting and premium teams
- Reviewed insurance applications
- Completed daily tasks such as indexing claims, dispatch, top up quotes
Administrative Assistant
Evans Educational
Dublin, Leinster
2021.07 - 2021.10
- Processed financial documents including invoices and statements.
- Created accounts, inputting data into database system for all applicable customers and organising over the phone payment from clients
- Supported company director and general manager to ensure operational workflow.
- Responded to inquiries from clients and vendors to address concerns, resolve complaints and answer account-related questions.
Education
Bachelor of Arts - Journalism
Technological University Dublin
Dublin /2015 - /2018
Higher National Diploma - Journalism & Creative media
Colaiste Dhulaigh College of Further Education
Dublin /2013 - /2015
Leaving Certificate -
St Kevin's College
Dublin /2007 - /2013
Skills
- Adaptability
- Flexibility
- Communication (Collaboration)
- Problem Solving & Critical Thinking
- Leadership
- Management
- Strategic Planning
- Time Management
- Tech-Savviness / Digital Literacy
- Analytical Reasoning / Data Analysis
- Interpersonal Skills
- Critical Thinking
- Transferable Skills
Timeline
Controlled Drugs Licensing Associate
Health Products Regulatory Authority
2022.08 - 2025.07
Life Existing Business Processor
Aviva Life & Pensions
2022.02 - 2022.08
Administrative Assistant
Evans Educational
2021.07 - 2021.10
Bachelor of Arts - Journalism
Technological University Dublin
/2015 - /2018
Higher National Diploma - Journalism & Creative media
Colaiste Dhulaigh College of Further Education
/2013 - /2015
Leaving Certificate -
St Kevin's College
/2007 - /2013