Cynthia Onyinye Ohizu
Quality Control Specialist
Cherrywood,Dublin
Summary
Proficient Quality control Analyst with experience handling and resolving critical quality problems using research abilities. Strong analytical, organizational and planning abilities. Consistently works with minimum supervision. Independent and self-directed. Orderly Quality Control Specialist with keen eye for detail and results-driven approach. Working computer knowledge and proficiency in job-related software. Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings. Knowledgeable about maintaining current software and hardware to meet user needs.
Overview
8
8
years of professional experience
Work History
Quality System Specialist
Thermofisher Scientific
Ireland, kildare
01.2022 - 06.2023
- Ensuring the Amplitude solution System is ready to process samples prior to Initiating Run and proactively prevent system failures
- Led major effort to Trouble shooting of errors on the amplitude solution on-site, resolving the Errors and transferring knowledge to customers, saving company maintenance cost per occurrence
- A liaison between customer and Thermofisher scientific service and support teams when Instruments and application Issues require experts support
- Communicating with Customer success Manager, Field Application scientist, Field service Engineer and Amplitude Operator manager regarding errors occurring and recommend actions to drive operator success
- Collaborate with Clinical Research and Development team to develop recommendations for Amplitude Solution training and operation improvements
- Support Field service Engineers in preventive maintenance of the Amplitude Solution
- Support Field Application Scientist in System performance check test on the Amplitude solution after every preventive maintenance
- Daily Report writing and documentation about Run carried out on the Amplitude solution
Quality Assurance Specialist
Evi services
Dublin
12.2020 - 12.2021
- Conducted regular internal audits to identify non-conforming issues.
- Developed and maintained quality assurance protocols, processes and procedures.
- Reviewed customer requirements and specifications to ensure products met standards.
- Analyzed data from inspection results for trends in order to recommend process improvements.
- Performed root cause analysis of defects identified during testing cycles.
Quality Control Analyst
Airforce Drug Manufacturing
02.2016 - 08.2019
- Conduct in-process quality control inspections at various stages of the pharmaceutical manufacturing process
- Monitor environmental conditions, including air and surface monitoring, to assess microbial contamination risks, cleanliness, and sterility of manufacturing areas
- Conduct physical, chemical, and microbiological tests to assess product quality, purity, and potency
- Ensure compliance and stay updated with standard operating procedures, good manufacturing practices, and current regulatory guidelines
- Monitor critical process parameters, equipment calibration, and documentation during manufacturing operations
- Evaluated customer complaints related to product or service quality ensuring timely resolution of all issues raised.
- Analyzed statistical data from inspections and tests in order to recommend changes in process controls or design modifications that will improve product reliability.
Customer Service Representative
Benjack Group
01.2015 - 01.2016
- Serving customers by providing product and service information, resolving product and service problems
- Recommending goods and services to customers, demonstrating how it will be of benefit to them
- Listening to customers concerns and complaints, identifying the causes and solving them
- Grew client base through continue levels of outstanding services.
Education
M.Sc. - Pharmaceutical business and Technology
Griffith College
01.2021
B.Sc. - Microbiology
Imo State University
01.2012
Skills
- Correction Action Planning
- Audit Processes
- Mastery of QA Methodologies
- Product Inspection
- Safety Monitoring
- Technical Know-How
- Documentation Review
- Continuous Process Improvement
- Risk Mitigation
- Root Cause Analysis
- SAP
- Human Resource Management
- Manufacturing Processes
- Specification Development
Accomplishments
Most Active ( Evi Services) August 2021
Timeline
Quality System Specialist
Thermofisher Scientific
01.2022 - 06.2023
Quality Assurance Specialist
Evi services
12.2020 - 12.2021
Quality Control Analyst
Airforce Drug Manufacturing
02.2016 - 08.2019
Customer Service Representative
Benjack Group
01.2015 - 01.2016
M.Sc. - Pharmaceutical business and Technology
Griffith College
B.Sc. - Microbiology
Imo State University
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