Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Alisha Moran

Alisha Moran

Wexford,Wexford

Summary

Hardworking student with a strong academic record and a readiness to take on demanding roles and duties. Worked in both customer service and school/educational environment. Experience with special needs support and in-class SNA assistance, including as a Scribe and Reader. Demonstrates flexibility in task handling and effective teamwork. Skilled in GDPR compliance, database management, administrative work, ICT literacy and phone etiquette with a proven ability to maintain patience and diplomacy in challenging situations.

Overview

3
3
years of professional experience

Work History

Co-Op Education Student

Castletroy Community College
Limerick, Ireland
01.2025 - 05.2025
  • Mentored struggling students, improved academic performance levels.
  • Worked as Reader and Scribe during 2025 Mock Exams.
  • Worked as Exam Invigilator during 2025 LCVP Exam.
  • Observed lead teacher's classes, enhanced pedagogical knowledge and skill set.
  • Built strong rapport with pupils, fostered positive learning environment.
  • Participated in staff meetings, contributed valuable insights towards school improvement plans.
  • Gained exposure to different school settings and teaching roles.
  • Handled sensitive information discreetly maintaining high level confidentiality at all times.
  • Handled phone inquiries, managing communications with parents, staff and pupils.
  • Compiled data and documents into easily accessible spreadsheets and database.
  • Managed front desk duties to ensure smooth operation of reception area.

Sales Assistant

Londis
Wexford, County Wexford
09.2022 - 08.2024
  • Conducted daily inventory checks to manage stock levels accurately.
  • Trained new staff members, fostering supportive work environment.
  • Handled high-pressure situations calmly.
  • Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
  • Managed till operations smoothly, serving over 200 customers daily.
  • Efficiently handled queries and complaints.
  • Handled cash transactions swiftly, ensuring accurate accounting each shift.

Education

Bachelor of Arts - English and History

University of Limerick
Limerick
August 2023 -

Graduate - Student

Presentation Secondary School
Wexford
09/2016 - 05/2022

Skills

  • Flexibility in task handling
  • In-class SNA support
  • Knowledge of GDPR compliance
  • Patience and diplomacy
  • Database management
  • Special needs support
  • ICT literate
  • Effective team work
  • Excellent phone etiquette

Affiliations

  • Reading
  • Writing

References

References available upon request.

Timeline

Co-Op Education Student

Castletroy Community College
01.2025 - 05.2025

Sales Assistant

Londis
09.2022 - 08.2024

Bachelor of Arts - English and History

University of Limerick
August 2023 -

Graduate - Student

Presentation Secondary School
09/2016 - 05/2022

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Alisha Moran