Curtis Little
JBLM
Summary
I am a motivated IT Manager with over 9 years of experience in IT infrastructure management, cloud security, and vendor coordination. I have a strong background in Microsoft 365, Intune, SharePoint, Teams, Entra ID, and cloud operations. My expertise is in streamlining IT processes, enhancing team productivity, and implement scalable IT solutions. My time in the military has made me skilled in managing vendors, optimizing network security, and supporting business applications as well as making me passionate about empowering teams with the right technology to drive efficiency and security. I possess a solid understanding of application infrastructure and have implemented strategies that align with corporate recruiting efforts within IT sectors. My notable certifications include CompTIA Security+, Cloud+, and CASP, as well as Azure and Security Fundamentals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Infrastructure Specialist – Fellowship
Microsoft
01.2025 - Current
- Company Overview: Selected for Microsoft’s Hiring Our Heroes Corporate Fellowship Program, focusing on cloud security, automation, and infrastructure resilience across the cloud platform and web services
- Provide technical advisory on Microsoft cloud services, focusing on Intune, Entra ID, and SharePoint optimization
- Partner with engineering teams to develop IT infrastructure solutions, improving system performance and security
- Support enterprise collaboration tools by driving best practices for SharePoint, Teams, and M365 administration
- Selected for Microsoft’s Hiring Our Heroes Corporate Fellowship Program, focusing on cloud security, automation, and infrastructure resilience across the cloud platform and web services
Information Technology Manager
5Th Security Force Assistance Brigade
03.2022 - 01.2025
- Managed end-user IT needs across multiple locations, ensuring smooth operation of Microsoft 365, Intune, Entra ID, and SharePoint
- Introduced a support system that monitored performance metrics and boosted productivity improvement
- Led vendor relationships, overseeing software, hardware, A/V, and security system implementations
- Accountability in managing these resources ensured seamless operations
- Designed and implemented IT infrastructure improvements, reducing downtime and optimizing team productivity through planning and prioritization
- Managed cross-functional teams to troubleshoot and optimize cloud and on-premises infrastructure while adhering to project management standards and ensuring alignment with finance objectives
- Supported onboarding/offboarding processes, ensuring seamless integration of new employees into IT systems
Helpdesk Manager
75th Ranger Regiment, U.S. Army
12.2019 - 03.2022
- Supervised remote and on-premises IT support, managing incident resolution, troubleshooting, and escalations
- Administered network security, cloud applications, and Microsoft enterprise tools, ensuring compliance with IT policies
- Provided technical training and documentation, enhancing system efficiency and end-user adoption
- Developed and delivered technical documentation, playbooks, and training materials to improve operations and enhance onboarding processes
- My work inspired future training programs aligned with development programming
Help Desk Administrator
75th Ranger Regiment, U.S. Army
08.2016 - 12.2019
- Conducted technical root cause analysis and troubleshooting for enterprise IT environments
- Managed HQ network infrastructure, security protocols, and meeting room A/V systems
- Provided technical training and knowledge-sharing initiatives to improve efficiency across teams, supported by extensive technical knowledge to accelerate development programming for newer technologies
Education
Masters's degree - Cloud Computing Systems
University of Maryland Global Campus
04.2025
Bachelor's degree - Computer Networking and Cybersecurity
University of Maryland Global Campus
07.2024
Skills
- Microsoft 365
- Cloud Security (Azure & AWS)
- Endpoint Management & Automation
- Network Security & Compliance
- IT Policy & Security Compliance
- Vendor & Contract Management
- IT Asset & License Management
- Business Applications Support
- Risk Management & Zero Trust Security
- Multifactor Authentication & Encryption
- Incident Response & Vulnerability Management
- Entra ID
- Intune
- SharePoint
- Teams
- O365 administration
- IT tool adoption
- Security measures
- Team collaboration
- IT setup
- Security access management
Certification
- CompTIA Security+
- Network+
- Cloud+
- CySA+
- CASP
- ITIL Foundations Certification
- Microsoft Azure Fundamentals
- Security, Compliance, and Identity Fundamentals
Skills
Microsoft 365, Cloud Security (Azure & AWS), Endpoint Management & Automation, Network Security & Compliance, IT Policy & Security Compliance, Vendor & Contract Management, IT Asset & License Management, Business Applications Support, Risk Management & Zero Trust Security, Multifactor Authentication & Encryption, Incident Response & Vulnerability Management
Military Status
US Army Veteran
Security Clearance
Top Secret Security Clearance
Key Qualifications
Extensive experience managing software, hardware, A/V, and security vendors., Skilled in Entra ID, Intune, SharePoint, Teams, and O365 administration., Improved IT tool adoption, enhanced security measures, and optimized team collaboration., Streamlined IT setup and security access management for new and departing employees.
Timeline
Infrastructure Specialist – Fellowship
Microsoft
01.2025 - Current
Information Technology Manager
5Th Security Force Assistance Brigade
03.2022 - 01.2025
Helpdesk Manager
75th Ranger Regiment, U.S. Army
12.2019 - 03.2022
Help Desk Administrator
75th Ranger Regiment, U.S. Army
08.2016 - 12.2019
Bachelor's degree - Computer Networking and Cybersecurity
University of Maryland Global Campus
Masters's degree - Cloud Computing Systems
University of Maryland Global Campus
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