Summary
Overview
Work History
Education
Skills
Timeline
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Cristina Opalca

Cristina Opalca

26 Ennel Drive, Dublin

Summary

A business and tourism graduate with a background in sales, events, and hospitality. I am a goal driven person, committed to bring value in a high performing organization and achieve outstanding results. I am a quick learner, and always able to stay calm while working under pressure. I am eager to go out of the comfort zone and use challenges as opportunities to grow.

Overview

4
4
years of professional experience

Work History

Events Sales Executive

Sandymount Hotel
DUBLIN, Ireland
04.2023 - Current
  • Worked closely with the marketing team to identify and source new opportunities and put together proposals to attract new customers.
  • Influences client decisions through effective negotiation and genuine customer focus to bring in new business and achieve targets.
  • Build and develop relationships with clients.

Sales Executive

SRL Lasco
Balti
02.2021 - 07.2022
  • Advised new clients on the most suitable products for their business, and provided updates regarding new opportunities to maintain loyalty (B2B, B2C)
  • Negotiated agreements with clients to adjust to their needs, handled objections, and customized packages to ensure satisfaction and close deals.
  • Actively searched for new sales opportunities through networking to establish new business and ensure that the quarterly targets are achieved.
  • Managed the firm operations team to collaborate and effectively delegate tasks to complete daily agenda.

Restaurant Supervisor/Event Coordinator

Goldhaus Restaurant&Events
Balti
06.2020 - 01.2021
  • Managed restaurant operations and guest queries in a timely efficient manner to maintain a high level of customer service.
  • Evaluated restaurant guest satisfaction and gathered feedback from customers after events to identify areas of improvement.
  • Conducted market search to understand customer needs and wants, identify trends, and alter event offer packages to increase selling possibilities.
  • Collaborated with stuff, liaised with vendors, service providers to create a plan of action and coordinate the event execution process.

PROCESS EXECUTIVE

Infosys (Microsoft Project)
Dublin
11.2019 - 04.2020
  • Processed agreements and orders, provided regular updates to partners and customers, and followed with a complete resolution of queries while working within a rigid Service Level Agreement
  • Kept accurate records on business activities and analyzed and investigated queries related to contracts and agreements, and managed Microsoft commercial support email.
  • Supported the sales team, while adapting to new business processes, to maintain a high level performance on an organizational level.
  • Provided assistance and coaching to new team members to acquire product knowledge and perform their roles efficiently to ensure rapid integration.

Education

Human Behaviour And Success Consulting Program

PROCTOR-GALLAGHER INSTITUTE
Scottsdale, AZ, USA
06.2022

Master of Science - Tourism Development

DALARNA UNIVERSITY
Dalarna, Sweden
06.2019

Bachelor of Science - Tourism Management

DALARNA UNIVERSITY
Dalarna, Sweden
06.2018

Associate of Science - Business Administration

TACOMA COMMUNITY COLLEGE
Tacoma, WA, USA
06.2014

Skills

Positive person

Creative thinker

Problem solver

Good listener

Effective communicator

Attentive to details

Team player

Time management

Client relationships

Objection handling

Storytelling

Resilience

Negotiation

Organization

Timeline

Events Sales Executive

Sandymount Hotel
04.2023 - Current

Sales Executive

SRL Lasco
02.2021 - 07.2022

Restaurant Supervisor/Event Coordinator

Goldhaus Restaurant&Events
06.2020 - 01.2021

PROCESS EXECUTIVE

Infosys (Microsoft Project)
11.2019 - 04.2020

Human Behaviour And Success Consulting Program

PROCTOR-GALLAGHER INSTITUTE

Master of Science - Tourism Development

DALARNA UNIVERSITY

Bachelor of Science - Tourism Management

DALARNA UNIVERSITY

Associate of Science - Business Administration

TACOMA COMMUNITY COLLEGE

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Cristina Opalca