Cristian Rene Tovar Garcia
Dublin
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Overview
5
5
years of professional experience
Work History
Sales Agent
Boler property
Dublin, Ireland
04.2024 - Current
- Generated leads through cold calling, online searches, and referrals from existing clients.
- Developed relationships with customers by providing excellent customer service.
- Followed up with prospects on a regular basis to ensure satisfaction with services provided.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Identified customer needs by asking questions and advising on best solutions.
- Operated register, handled cash and processed credit card transactions.
Senior Accounts Receivable Accountant
Hitachi
Mexico, Mexico
08.2019 - 06.2023
- Reviewed and reconciled customer accounts to ensure accuracy of invoicing and payments.
- Prepared daily, weekly, monthly, quarterly and annual financial reports for internal and external stakeholders.
- Monitored customer account details for non-payments, delayed payments, credit holds and other irregularities.
- Performed collection activities on delinquent accounts in accordance with established procedures.
- Resolved billing disputes by liaising with customers regarding payment terms and conditions.
Education
General English -
ELI
Dublin 05-2024
BBA - Business
Universidad Autonoma De Hidalgo
Mexico01-2016
BBA - Business Administration
Universidad Estadual Paulista
Sao Paulo08-2015
Skills
- Strategy Development
- Product Demonstrations
- Sales follow-up
- Paperwork Processing
Languages
Spanish
First Language
Portuguese
Advanced (C1)
C1
English
Intermediate (B1)
B1
Timeline
Sales Agent
Boler property
04.2024 - Current
Senior Accounts Receivable Accountant
Hitachi
08.2019 - 06.2023
General English -
ELI
BBA - Business
Universidad Autonoma De Hidalgo
BBA - Business Administration
Universidad Estadual Paulista