Corey Doyle
Waterford
Summary
Hardworking and reliable. Studied for 2 years at South East Technological University and was awarded a Higher Certificate in Business. Some of the modules I studied included Management Accounting, ICT, Business Law, Economics and HR and Management. I will be continuing my studies on a part time basis from third year and plan to graduate with a Batchelor of Honours in Business.
Overview
6
6
years of professional experience
Work History
Technical Support Agent
Infosys BPM
01.2023 - 05.2023
- Diagnosed and fixed customers technical issues
- Educated customers on products and features while making the occasional sale
- Recorded records on each customers account for future reference
- Adhered to company policies while diagnosing customers problems efficiently and professionally
Soldier
Irish Defence Forces
01.2017 - 12.2022
- Took part in regular training exercises and guard of honours
- Worked in Portlaoise Prison
- Deployed to Syria in 2022
- Took part in high security prisoner escorts
- Worked in the Covid-19 vaccination centre during the pandemic
- Office experience
- Upheld high standards and professionalism in my time in the military
Sales Assistant
Cash And Carry
01.2017 - 10.2017
- Handled customer inquiries, complaints, and returns professionally.
- Assisting cashiers with sales
- Replenishing product inventory
Education
Higher Certificate - Business
South East Technological University
2024
Leaving Certificate -
De La Salle College
QQI Level 5 - Office Administration
Wytec
QQI Level 5 - Occupational First Aid
Wytec
European Computer Driving Licence - ECDL
Wytec
Skills
- Proficient in Microsoft Excel and Microsoft Access
- Exceptional communication and public speaking skills
- Works well under pressure
- High degree of motivation
- Quick learner
- Interpersonal and social skills
Timeline
Technical Support Agent
Infosys BPM
01.2023 - 05.2023
Soldier
Irish Defence Forces
01.2017 - 12.2022
Sales Assistant
Cash And Carry
01.2017 - 10.2017
Higher Certificate - Business
South East Technological University
Leaving Certificate -
De La Salle College
QQI Level 5 - Office Administration
Wytec
QQI Level 5 - Occupational First Aid
Wytec
European Computer Driving Licence - ECDL
Wytec
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