Cora Phillips
22 Thornville Park kilbarrack ,Ireland
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Postal operative
An Post
Dublin
04.2025 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Utilized various software and tools to streamline processes and optimize performance.
Sales assistant
Centra
Dublin, Ireland
10.2024 - Current
- Managed till operations smoothly, reducing waiting time for customers.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Utilised excellent communication skills to provide detailed product information.
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
- Ensured stock replenishment in a timely manner to maintain product availability.
- Operated cash registers with accuracy and processed cash and card transactions.
- Took interest in customers' needs and concerns to provide throughtful advice and product recommendations.
- Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
Accounts assistant
Sinn féin
Dublin, Ireland
08.2011 - 12.2023
- Streamlined office procedures to enhance productivity levels.
- Decreased errors in payroll processing with meticulous review of data.
- Enhanced financial efficiency by streamlining invoice processing.
- Ensured compliance with accounting standards through diligent record keeping.
- Assisted in budget preparation, helped control expenditure.
- Monitored account activity, detected discrepancies promptly.
- Filed tax returns accurately and on time for avoidance of penalties.
- Coordinated with various departments regarding invoicing matters, resolved queries efficiently.
- Assisted senior accountant for audit preparation.
- Improved accuracy of financial data by conducting thorough checks and balances.
- Prepared detailed financial reports for improved decision making.
- Processed staff expenses claims, ensured fair reimbursement practices.
- Conducted bank reconciliations regularly to maintain accurate records.
- Input sales, purchase and cash transactions.
- Completed daily and monthly bank reconciliations and noted any discrepancies.
- Met deadlines by managing workload independently.
- Reconciled all company accounts, including credit cards and expenses.
- Prepared balance sheets and trial accounting balances.
Education
Bachelor of Business Administration - Business Administration and Management
Grossmont College
San Diego , California USALeaving cert -
Greendale Community school
Kilbarrack , DublinSkills
- Technical product understanding
- Initiative taking
- Retail software proficiency
- Strategic selling techniques
- Sales target achievement
- Positive attitude
- Business acumen
- Stock control
- Sales reporting
- Basic accounting
- Customer Service
- Confident communicator
- Outstanding customer service
- Outgoing and enthusiastic
- Energetic self-starter
- Financial records analysis
- Money handling
- Financial reporting
Personal Information
Languages
English
First Language
Timeline
Postal operative
An Post
04.2025 - Current
Sales assistant
Centra
10.2024 - Current
Accounts assistant
Sinn féin
08.2011 - 12.2023
Bachelor of Business Administration - Business Administration and Management
Grossmont College
Leaving cert -
Greendale Community school