Conrad Boersma
Student
Skerries,Ireland
Summary
Dedicated professional with experience in anticipating customer needs and managing VIP clientele. Demonstrates exceptional professionalism and etiquette, ensuring a welcoming demeanour in all interactions. Skilled in handling complaints with tactfulness, effectively resolving issues for difficult customers. Committed to enhancing customer satisfaction through strategic service delivery and poised to advance career in customer relations management.
Overview
2
2
years of professional experience
Work history
Waiter bartender
The Brick House Bar & Restaurant
Skerries
06.2023 - 10.2024
- Served food promptly, resulting in improved customer satisfaction.
- Greeted and seated guests warmly, creating an inviting ambience
- Conducted basic cleaning duties diligently, maintaining cleanliness standards of the establishment.
- Took orders accurately whilst multitasking efficiently under pressure.
- Rotated bar stock adequately to maintain freshness of products.
- Managed cash register effectively, ensuring accurate transaction processing.
Deli assistant
SuperValu Skerries
Skerries
10.2023 - 04.2024
- Participated in regular stock checks to ensure availability of popular items.
- Managed sandwich station, creating personalised sandwiches per customer preferences.
- Served customers with a friendly attitude to enhance their shopping experience.
- Used kitchen equipment safely according to established protocols.
Greenkeeper (Work experience)
Skerries Golf Club
Skerries
10.2023 - 12.2023
- Conducted precise mowing operations to maintain desired grass length.
- Practised effective waste management strategies, contributing towards a cleaner environment.
- Participated in staff training sessions, boosting team competency levels.
- Followed environmental regulations during usage of chemicals for sustainability purposes.
- Executed turf management tasks
Barback (Work experience)
Stoop your Head and Joe Mays Bar and Restaurant
Skerries
02.2023 - 03.2023
- Checked expiration dates regularly for maintaining high standards of product freshness at the bar.
- Maintained cleanliness of bar area by regular cleaning and sanitising.
- Followed all health and safety guidelines whilst handling glassware and equipment in the bar area.
- Transported kegs, cases, rubbish; helped maintain an organised workspace.
Education
Junior Certificate -
Skerries Community College
Skerries 09.2019 -
Skills
- Customer needs anticipation
- Complaint handling competence
- Tactfulness with difficult customers
Affiliations
- I go to the gym regularly to keep fit
- I enjoy going to the movies/cinema
- I enjoy reading novels
References
References available upon request.
Timeline
Deli assistant
SuperValu Skerries
10.2023 - 04.2024
Greenkeeper (Work experience)
Skerries Golf Club
10.2023 - 12.2023
Waiter bartender
The Brick House Bar & Restaurant
06.2023 - 10.2024
Barback (Work experience)
Stoop your Head and Joe Mays Bar and Restaurant
02.2023 - 03.2023
Junior Certificate -
Skerries Community College
09.2019 -
Similar Profiles
DAVID ANDERSONDAVID ANDERSON
Bartender, Bar Back, & Security at Brick House Restaurant & BarBartender, Bar Back, & Security at Brick House Restaurant & Bar
Declan FinniganDeclan Finnigan
Line Cook at The Brick House RestaurantLine Cook at The Brick House Restaurant
Gabriella GarcesGabriella Garces
Event Manager at The Brick House RestaurantEvent Manager at The Brick House Restaurant
Finlay WalkerFinlay Walker
Head waiter at Caffe ItalianoHead waiter at Caffe Italiano
Zuzanna WosZuzanna Wos
Global Service Delivery Director at Zevo HealthGlobal Service Delivery Director at Zevo Health