Conor Murphy Young
Apartment 27, Lockhouse 2, Charlemont Square, Dublin 2
Summary
Accomplished professional specializing in administration, communications, and visitor engagement, demonstrating operational coordination skills in diverse cultural and public service environments. Detail-oriented, with strengths in managing and curating heritage exhibitions. Coordinates exhibition planning and delivery, enhancing visitor engagement and educational value. Drives operational effectiveness through meticulous cataloguing and conservation of historic collections.
Overview
2
2
Languages
1
1
Certification
5
5
years of professional experience
Work History
Customer Service Assistant
OUTsurane
Dublin, Ireland
07.2026 - Current
- Answered phone calls from OUTsurance customers all over Ireland.
- Provided assistance to customers looking for assistance will all kinds of car and home insurance queries using clear and precise language.
- Helped customers get car and home insurance quotes at the best possible price.
Tour Guide/Visitor Experience Ambassador
GPO Museum
Dublin
07.2025 - 01.2026
- Provided engaging, self-written guided tours of the museum to diverse public and private groups, 3-4 times per week.
- Managed retail and front-of-house duties, including stock taking, bookings, and admissions.
- Ensured excellent quality customer service to all visitors, providing any assistance needed, or answering general queries.
Guide Information Officer
OPW - Kilmainham Gaol and Dublin Castle
Dublin
04.2024 - 07.2025
- Provided engaging, self-written tours of these busy heritage sites to public and private groups 2–3 times per day.
- Invigilation duties to ensure the safety of visitors and the sites.
- Being available to provide assistance and information to visitors at all times.
- Assisting with front-of-house and retail duties, including admissions, bookings, restocking, and answering telephone queries.
Caretaker (Part-Time)
St. George's Arts Centre
Mitchelstown, Co. Cork
09.2023 - 03.2024
- Kept this historic former church building and associated grounds in a clean and orderly condition.
- Maintenance duties including painting and decorating.
- Assisted with setting up the indoor events space for concerts, lectures, film screenings, and an annual Christmas market.
- Assisted with bookings and admissions for events.
Assistant Curator/Administrator
Cobh Museum
Cobh, Co. Cork
09.2021 - 03.2024
- Curated and managed local heritage museum, enhancing visitor engagement.
- Planned and set up new main exhibition, increasing community interest.
- Catalogued and conserved a large collection of historic objects.
- Oversaw part-time staff and volunteers, fostering a collaborative environment.
- Assisted with managing the finances of the museum.
- Responded to visitor queries to ensure satisfaction.
Education
Master of Arts - Museum Studies
University College Cork
Cork 2022
Bachelor of Arts - Politics
University College Cork
Cork2019
Skills
- Event coordination
- Public engagement
- Customer service
- Historical and cultural awareness
- Information dissemination
- Research and analysis
- Adaptable communication
- Retail management
- IT systems management
Languages
English
Proficient
C2
Irish
Elementary
A2
Certification
- SOLAS Safe Pass (valid until Feb. 2028)
- Manual Handling and Fire Safety training, April 2025
Hobbies and interests
- Irish History
- Politics
- Philosophy
- Travel
- Mountaineering
Timeline
Customer Service Assistant
OUTsurane
07.2026 - Current
Tour Guide/Visitor Experience Ambassador
GPO Museum
07.2025 - 01.2026
Guide Information Officer
OPW - Kilmainham Gaol and Dublin Castle
04.2024 - 07.2025
Caretaker (Part-Time)
St. George's Arts Centre
09.2023 - 03.2024
Assistant Curator/Administrator
Cobh Museum
09.2021 - 03.2024
Master of Arts - Museum Studies
University College Cork
Bachelor of Arts - Politics
University College Cork