Conor McGrath
Galway,Ireland
Summary
Accomplished professional with expertise in regulatory compliance, process validation, and LEAN manufacturing. Proficient in Six Sigma methodologies and skilled in protocol development, failure mode and effect analysis, and root cause investigation. Demonstrates a strong drive for continuous improvement through 5-why analysis and analytical skills. Adept at technical report writing, statistical analysis, compliance monitoring, data gathering, and review. Excellent time-management abilities support a commitment to enhancing operational efficiency.
Offering strong interpersonal skills and proactive approach to customer service. Knowledgeable about maintaining stock levels, handling transactions, and creating welcoming environment. Ready to use and develop communication, organisational, and teamwork skills in engineering team role.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Shop Assistant
Circle K
Galway, Ireland
10.2021 - Current
- Coordinated closely with management on shop floor layouts and visual merchandising.
- Handled cash register efficiently, ensuring accurate transactions.
- Collaborated effectively with team members during busy periods.
- Assisted in inventory counts, maintaining accurate records.
- Upheld company policies whilst dealing with returns and exchanges.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
Quality engineer intern
Boston Scientific
Galway, Ireland
01.2023 - 08.2025
- Monitored adherence to safety regulations, minimising workplace accidents.
- Boosted efficiency with meticulous process documentation.
- Managed project timelines, resulting in timely delivery.
- Prepared detailed reports on quality related activities and their outcomes.
- Undertook problem-solving initiatives, fostering continuous improvement environment.
- Utilised statistical tools in analysing product quality trends.
- Presented findings from investigations at monthly meetings; gained recognition for attention to detail.
- Coordinated closely with appropriate teams to implement necessary process and procedural changes to prevent quality issue recurrence.
- Monitored and assessed quality performance to gauge progress.
- Updated relevant documentation, checking for accuracy and relevance.
- Prioritised conflicting requirements, meeting tight deadlines and keeping projects on-task.
Waiter
Il Porcetto
Loughrea, Ireland
02.2017 - 09.2021
- Enhanced customer satisfaction by promptly attending to queries and requests.
- Maintained knowledge of menu items, leading to accurate order taking.
- Relayed feedback from customers to management for continuous improvement.
- Handled payment transactions to guarantee smooth customer checkout process.
- Assisted in food preparation, resulting in timely service delivery.
- Remained calm under pressure, ensuring better performance during peak hours.
- Cleaned and set tables quickly after customers left to maximise restaurant capacity.
Education
Bachelor of Biomedical Engineering - Biomedical Engineering
University of Galway
Galway 09.2019 - 08.2023
Skills
- Regulatory compliance
- Process validation
- LEAN manufacturing
- Six Sigma Methodologies
- Protocol development
- Failure Mode and Effect analysis
- Root cause investigation
- Continuous improvement drive
- 5-why analysis
- Analytical
- Technical report writing
- Statistical analysis proficiency
- Compliance monitoring
- Data gathering and review
- Time-management
Affiliations
- Rugby
- Volleyball
Accomplishments
Won 3 school All-Ireland volleyball medals,
Captained rugby team to a league title win,
References
References available upon request.
Timeline
Quality engineer intern
Boston Scientific
01.2023 - 08.2025
Shop Assistant
Circle K
10.2021 - Current
Bachelor of Biomedical Engineering - Biomedical Engineering
University of Galway
09.2019 - 08.2023
Waiter
Il Porcetto
02.2017 - 09.2021
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