Conor Cremin
Cork,Ireland
Summary
A detail-oriented professional with expertise in time efficiency, risk management, and insurance knowledge. Demonstrates strong problem-solving abilities and excels in customer service, ensuring client satisfaction through effective communication and teamwork. Business graduate specialising in Risk Management & Insurance with hands-on reinsurance operations experience at Hamilton Insurance Group. CIP qualified with strong analytical, customer service and problem-solving skills gained through insurance, hospitality and retail roles. Detail-oriented and eager to build a career in the insurance industry
Overview
4
4
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Operations intern
Hamilton Insurance Group
Dublin, Ireland
2025.01 - 2025.08
- Supported operational efficiency through proactive problem-solving and accurate database maintenance
- Reduced system errors through diligent database maintenance.
- Engaged with different teams to complete projects successfully and participated in training to enhance knowledge.
- Completed data entry tasks, ensuring accuracy and promptness.
- Collaborated across departments for successful project completion.
- Participated in staff training sessions to broaden knowledge base.
- Investigated discrepancies in premium, claims, and policy data, improving operational accuracy.
- Maintained and updated large volumes of insurance data across internal systems with a high level of precision.
- Exposure to Lloyd's and Bermuda reinsurance market while working closely with the companies London and Bermuda offices.
Bartender/ waiter
Poachers seafood restaurant and bar
Bandon, County Cork
2021.05 - 2024.12
- Exhibited excellent multitasking skills under high-pressure situations leading to efficient service delivery.
- Increased upselling success rate by learning about various drink profiles and preferences.
- Kept customers satisfied with timely service delivery.
- Built rapport with patrons for improved customer experience.
- Worked collaboratively within the team to ensure smooth operation during peak hours.
- Demonstrated professionalism and patience whilst dealing with difficult customers.
Education
Bachelor of Business - Risk management and Insurance
University of Limerick
Limerick 2022.09 - 2026.05
Skills
- Time efficiency
- Risk Management
- Microsoft Excel/ Word
- Customer service
- Attention to detail
- Insurance knowledge
- Problem solving
- Teamwork
- Organisation
- Communication skills
Affiliations
- Very active playing many different team sports all my life
Certification
Full, clean Irish drivers license
CIP - qualified with the Insurance Institute of Ireland
Timeline
Operations intern
Hamilton Insurance Group
2025.01 - 2025.08
Bachelor of Business - Risk management and Insurance
University of Limerick
2022.09 - 2026.05
Bartender/ waiter
Poachers seafood restaurant and bar
2021.05 - 2024.12