Conall Grant
Galway,Ireland
Summary
A highly motivated Biotechnology graduate with strong communication, problem-solving, and teamwork skills. Looking to apply my academic background in biotechnology alongside my practical experience in customer service and leadership roles to contribute effectively to a dynamic team in the biotechnology or related industries. An emphatically motivated Biotechnology student with strengths lying in: Communication, problem-solving and teamwork. Aiming to employ my years of academic work alongside my practical experience of customer service and the application of leadership in order to provide a productive force to a motivated team in the biotechnology theatre.
Overview
4
4
years of professional experience
2025
2025
years of post-secondary education
1
1
Certification
Work History
Waiter
McSwiggins
Galway
09.2019 - 12.2021
- Worked in a prestigious, high-volume restaurant, where customer satisfaction and efficient service were fundamental
- Responsible for managing a section of tables, taking orders, delivering food and beverages, and ensuring customers had a pleasant dining experience. Also high intensity mixing of drinks as a barman requiring resilience and consistency
- Applied multitasking skills by harmonizing multiple tables while retaining a positive, friendly attitude while under pressure. Fostered rapport with customers to secure return business and met service goals by providing high-quality service
- Received positive feedback from customers through show of high tipping and long intimate conversations
Group Organizer
Camp Arrowhead
Toronto, Canada
06.2018 - 09.2018
- Managed a group of 12 children, aged 10-12, during daily camp activities
- Duties included preparing activities, keeping a positive camp atmosphere, and ensuring the safety of everyone involved
- Coordinated group activities, including team-building exercises, sports, and educational games. Worked tightly with a team of camp counsellors to plan for changing weather conditions. Fostered a sense of camaraderie, inclusiveness and tolerance
- Triumphantly led a group that received positive feedback from both parents and camp leadership. Awarded Camp Counsellor of the week and the entire summer period for my attitude and dedication to the soul of the camp ethos
Education
Bachelor of Science - Biotechnology
University of Galway
Skills
- Laboratory Techniques
- Data Analysis
- Strong Communication & Interpersonal Skills
- Time Management & Multitasking
- Team Leadership & Collaboration
- Customer Service & Conflict Resolution
- Problem Solving & Analysis
Certification
- First Aid & CPR Certification, 2015
- Driving Certification, 2023
- Customer Service Training, 2021
- Duke of Edinburgh Gold Award
Languages
Fluent in French
Passable in Arabic and Spanish
Timeline
Waiter
McSwiggins
09.2019 - 12.2021
Group Organizer
Camp Arrowhead
06.2018 - 09.2018
Bachelor of Science - Biotechnology
University of Galway
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