Colm John Finnegan
Bettystown,Ireland
Summary
Dynamic professional with a strong foundation in problem-solving, team building, and leadership. Demonstrates exceptional resourcefulness and proficiency in Google Workspace, Excel, Word, PowerPoint, Lightroom CC, Photoshop, Adobe, and Microsoft tools. Committed to leveraging skills to drive organisational success and foster collaborative environments.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Committed manager with exceptional leadership, organisational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth.
Overview
21
21
years of professional experience
Work history
Community Resource Officer
Chime
Dundalk, Louth
04.2025 - 07.2025
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Consistently arrived at work on time and ready to start immediately.
- Improved efficiency and productivity by acquiring new skills.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Used Microsoft Word and other software tools to create documents and clear communications.
- Oversaw daily operations to achieve high productivity levels.
- Supported team by demonstrating respect and willingness to help.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Completed duties to deliver on targets with accuracy and efficiency.
- Completed customer orders with speed and accuracy.
- Applied positive customer service approach to increase satisfaction levels.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
Health Care Assistants
Curam Care Home
Cabra, Leinster
04.2022 - 06.2025
- Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
- Monitored vital signs of patients with meticulous attention to detail for accurate readings.
- Collaborated with nurses to provide comprehensive patient care, ensuring a smooth recovery path.
- Enhanced healing process by changing wound dressings regularly.
- Handled challenging behaviour from dementia-affected individuals effectively without resorting to force or intimidation.
- Kept detailed records of patient progress, assisted medical staff in treatment planning.
- Assisted elderly residents with daily tasks such as eating, bathing and dressing up for an enhanced quality of life while living in care homes.
- Assisted in physical therapy sessions with patients to promote mobility improvement.
- Assisted in patient care, improved comfort and well-being.
- Ensured infection control measures were adhered to strictly for a safe environment for both staff and patients alike.
- Escorted patients for tests or procedures within the hospital premises whilst ensuring their safety and comfort.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Completed care documentation and monitored patient progress to achieve up-to-date records.
- Helped service users improve their independence, building strength and confidence to enhance daily living.
- Submitted reports to manager regarding status of client.
- Vigilantly monitored changes in physical and mental health, reporting deterioration to senior carers for urgent attention.
Senior Health Care Assistants
Curam Care Home
Cabra, Leinster
07.2022 - 03.2025
- Coordinated discharge planning to ease transition home.
- Provided emotional support, enhancing patient mental well-being.
- Conducted risk assessments, increased safety measures.
- Facilitated recreational activities enriching patient experience.
- Upheld dignity and respect whilst delivering personal care.
- Ensured hygiene standards, reducing infection risks.
- Maintained strict confidentiality with sensitive patient information.
- Utilised specialist equipment to assist in patient care.
- Led staff training to develop care skills.
- Built trusting relationships through compassionate bedside manner.
- Supported meal times; ensured adequate nutrition intake.
- Advocated on behalf of patients to secure resources.
- Complied with regulations and policies; upheld high standard of care.
- Managed patient documentation for improved record keeping.
- Assisted patients to improve mobility and independence.
- Strengthened team efficiency with clear, timely communication.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Worked with compassion and empathy, prioritising wellbeing and dignity for optimal patient comfort.
- Monitored client health conditions and reported immediate issues to manager.
- Submitted reports to manager regarding status of client.
- Prepared healthy meals with additional mealtime planning, feeding and support.
- Organised activities and exercises to promote physical and mental well-being.
Assistant Project Leader of Data Operator
DataGroup
Wexford, County Wexford
01.2018 - 03.2020
- Prep, Scanning, Indexing, Processing/Excel(reports) & Reporting to Project Leader and communicate with Customers via Emails.
- Achieved project objectives by defining scope and assigning responsibilities.
- Drove continuous improvement initiatives within the team to enhance performance and output quality.
- Facilitated team communication for improved efficiency.
- Influenced positive change within the organisation through leadership of key strategic projects.
- Managed project timelines to ensure timely completion.
Data Operator
DataGroup
Wexford, County Wexford
05.2016 - 12.2017
- Prep, Scanning & Indexing.
- Formatted documents for better readability and presentation.
- Managed large volumes of data efficiently, maintaining high levels of accuracy amidst time pressures.
- Reduced errors in data input by implementing rigorous review procedures.
- Strengthened compliance with data protection regulations via strict adherence to company policies.
- Maintained a clean workspace environment promoting a focused atmosphere conducive to efficient work practices.
- Developed custom reports using advanced Excel functions to aid strategic decision-making processes at management level.
- Achieved high level of customer satisfaction with accurate and timely data entry.
- Handled sensitive customer information discreetly, respecting privacy concerns whilst ensuring security protocols were followed rigorously.
- Generated weekly and monthly reports for managers.
- Photocopied, scanned and printed relevant data for manager.
High Support Instructor
CPL Agency
Dublin, Leinster
12.2011 - 05.2013
- Company Overview: Employed with STEP, St John of God Community Services
- Providing high support to a deaf client in the transition to employment.
- Employed with STEP, St John of God Community Services
Supervisor of Care Staff
St. Joseph's House for Adult Deaf and Deaf-blind
Dub, Leinster
01.2010 - 10.2011
- In the Supervisory role, I was responsible for the provision and implementation of care plans, arranging and overseeing hospital appointments, home visits and holidays for residents.
- Organising and implementing group sessions for activities such as computers, games, crafts, painting, music, dancing, and gardening as appropriate to the resident’s requirements and interests.
- Introducing visitors to residents, including any students to deaf blind residents, overseeing their progress and issuing certificates as appropriate.
- Overseeing the regular cleaning and maintenance of St. Joseph's House.
- Responsible for ensuring adequate staff cover at all times.
- Responsible for implementation of 'care practice' as described in St. Joseph's care policy.
- Supervisors report to the Director of Care.
- Streamlined administrative tasks to increase efficiency in service delivery.
Care Staff
St. Joseph's House for Adult Deaf and Deaf-blind
Dublin, Leinster
11.2007 - 12.2009
- In this role I was responsible for providing personal centred care to all residents including personal hygiene, managing regular clothing changes, and indicating to my supervisor when extra clothes are needed.
- I had daily communication with each resident and I provided assistance with written communication.
Community Resource Officer
DeafHear.ie
Dublin, Leinster
01.2006 - 01.2007
- This role was communication focused, with clients and their families.
- I provided support to clients attending the Day Centre for Senior Citizens in the Deaf Club in Drumcondra, and the services of DeafHear.ie to clients.
- Attended the Mental Health Hospital in St. Ita's in Portane to teach clients ISL (Irish Sign Language) and social affairs.
- I also liaised with the Department of Social and Family Affairs for Deaf People.
- Research of the new “deaf tech” equipment for Deaf people and also ordering the product.
- I provided lectures and practical teaching to companies on how to use the Minicom communication system.
Staff
Hertz
Dublin, Leinster
06.2004 - 09.2005
- Company Overview: Hertz car Hire at Dublin Airport
- I was responsible for delivery of cars to customers at the airport, when cars were returned carrying out a full examining / checking for damage.
- Assisting with settling customers’ accounts.
- Assisting in cleaning cars, filling them with petrol/diesel and getting them ready for rehire.
- Checking tax and recording information on the computer system.
- Hertz car Hire at Dublin Airport
Toolmaker Engineer
BW Design Workshop
Finglas, Leinster
04.2004 - 09.2004
- Company Overview: Jamestown Industrial Estate, Finglas
- Bench fitting, milling, welding, drilling, lathe turning.
Education
3D Computer Aided Design Parametric Modelling - Autodesk Inventor Software
City of Dublin Education And Training Board
Finglas, Dublin 10.2013 - 3 2014
2D Computer Aided Design - Autodesk Inventor Software
City of Dublin Education And Training Board
Finglas, Dublin 05.2013 - 9 2013
Some College (No Degree) - Tool Making
FAS
Dublin 11.2003 - 2 2004
Photography & Digital Media - Photography
Waterford College of Further Education
Waterford 09/2020 - 05/2021
Diploma in Deaf Studies - Deaf Studies
Trinity College Dublin
Dublin, Leinster 09/2004 - 05/2006
Leaving Certificate Applied - English, Maths, Information Technology, P.E
St. Joseph’s School For Deaf Boys
Cabra, Dublin 09/1991 - 05/2003
Skills
- Problem-solving
- Team building
- Leadership
- Resourcefulness
- Google Workspace
- Knowledge of Excel, Words, Power-point, Lightroom CC, Photoshop, Adobe and Microsoft
- Communication skills
- Calm under pressure
Affiliations
- photography and Lightroom CC
- Golf
- Brazilian jiu Jitsu
- Hiking
- Travel
Accomplishments
won Healthcare of the year 2023 from National Hospitality of Ireland
Reference
- Grace McArdle, Area Manager, Chime Dundalk, 66/67 Park Street, Dundalk, Louth, 0868770945, grace.mcardle@chime.ie
- Liz Breen, Manager, DataGroup, Drinagh, Wexford, 0860664768,
- Camillus Cooke, Director of Nursing, Curam Care Home, Navan Road, Cabra, Dublin 7, 01 - 2952379 - don.navanroad@curamcarehomes.ie
Timeline
Community Resource Officer
Chime
04.2025 - 07.2025
Senior Health Care Assistants
Curam Care Home
07.2022 - 03.2025
Health Care Assistants
Curam Care Home
04.2022 - 06.2025
Assistant Project Leader of Data Operator
DataGroup
01.2018 - 03.2020
Data Operator
DataGroup
05.2016 - 12.2017
3D Computer Aided Design Parametric Modelling - Autodesk Inventor Software
City of Dublin Education And Training Board
10.2013 - 3 2014
2D Computer Aided Design - Autodesk Inventor Software
City of Dublin Education And Training Board
05.2013 - 9 2013
High Support Instructor
CPL Agency
12.2011 - 05.2013
Supervisor of Care Staff
St. Joseph's House for Adult Deaf and Deaf-blind
01.2010 - 10.2011
Care Staff
St. Joseph's House for Adult Deaf and Deaf-blind
11.2007 - 12.2009
Community Resource Officer
DeafHear.ie
01.2006 - 01.2007
Staff
Hertz
06.2004 - 09.2005
Toolmaker Engineer
BW Design Workshop
04.2004 - 09.2004
Some College (No Degree) - Tool Making
FAS
11.2003 - 2 2004
Photography & Digital Media - Photography
Waterford College of Further Education
09/2020 - 05/2021
Diploma in Deaf Studies - Deaf Studies
Trinity College Dublin
09/2004 - 05/2006
Leaving Certificate Applied - English, Maths, Information Technology, P.E
St. Joseph’s School For Deaf Boys
09/1991 - 05/2003
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