Colm McWeeney
Templeogue,Ireland
Summary
Energetic Assistant Bar Manager recognised for enhancing customer experiences and team performance. Managed operations to streamline service, resulting in noticeable improvements in customer satisfaction. Excelled in staff training and fostering collaborative work environment, directly boosting sales and efficiency.
Overview
30
30
years of professional experience
13
13
years of post-secondary education
Work history
Assistant bar manager
Slattery's
Rathmines, Irealnd
2024.06 - Current
- Assisted in the hiring process for new bar staff members.
- Streamlined payment processes, improving speed of service during peak hours.
- Enhanced customer service by providing attentive, friendly and knowledgeable assistance.
- Cultivated relationships with regular patrons for consistent patronage and loyalty.
- Trained junior staff members on correct pouring techniques, reducing wastage considerably.
- Supported Bar Manager in administrative tasks for smooth operation of establishment.
- Oversaw line cleaning and cellar management.
- Executed prompt, precise drinks service at high-capacity events, minimising customer waiting times.
- Resolved complaints calmly and professionally to achieve positive customer outcomes.
Bar Manager
The Willows, Bar & Lounge
Dumdum, Ireland
2002.11 - 2024.04
- Managed and maintained staff to provide hospitable professional service while adhering to business initiatives, and maintained the smooth running of the bar operations.
- Established positive relationships with guests and employees creating positive, energetic environment ensuring the best customer care and satisfaction.
- Monitored cellar and stock inventory.
- Accurately monitored cash intake to eliminate discrepancies.
- Set effective employee schedules to maintain coverage during peak times and minimize labor costs.
- High energy/sense of urgency and strong desire to challenge myself in a busy venue.
- Hardworking and flexible to work evenings and weekends.
Poolside Bartender
Fess Parker Doubletree Hotel
Santa Barbara, USA
2000.05 - 2002.11
- Worked under the supervision of a qualified manager to provide high-quality service to the patrons.
- Ensured the patrons remained comfortable for the duration of their stay.
- Received orders from wait-staff, and prepared all orders promptly.
- Maintained brand image by keeping neat personal appearance.
- Uphold high standards of cleanliness in all work areas to comply with health and safety regulations.
Floor-staff/Bartender
The Willows, Bar & Lounge
Dumdum, Ireland
1995.08 - 2000.05
- Worked under the supervision of a qualified Bar Manager, to provide high-quality service to patrons.
- Liaised with customers and ensure that all requests were met promptly, in a friendly and professional manner.
- Performed opening/closing procedures such as cleaning floors, cashing-up tills and securing the premises.
- Kept sufficient inventory supply and stock on the shelves and in stores.
Education
MBA - Sales and Marketing
University College Dublin
1998.01 - 2001.01
Leaving Certificate - Math, English, Geography, Economics, Business Organization, French
St. Mary’s College
1988.01 - 1998.01
Skills
- Team working
- Communication & interpersonal skills
- Flexible
- Hardworking
- Trustworthy
- Understanding of legal compliance
Personal Information
Title: Bar Manager
Timeline
Assistant bar manager
Slattery's
2024.06 - Current
Bar Manager
The Willows, Bar & Lounge
2002.11 - 2024.04
Poolside Bartender
Fess Parker Doubletree Hotel
2000.05 - 2002.11
MBA - Sales and Marketing
University College Dublin
1998.01 - 2001.01
Floor-staff/Bartender
The Willows, Bar & Lounge
1995.08 - 2000.05
Leaving Certificate - Math, English, Geography, Economics, Business Organization, French
St. Mary’s College
1988.01 - 1998.01