Colm Bolger
Salford
Summary
An energetic, hardworking, punctual, honest and dependable individual with excellent communication and customer service skills, I work well as part of a team and on My own initiative. I have experience in Hospital portering ,Administration and Customer Service expertise skills and handling of phone call experience through Working for AirBnB/Booking.com and also for EE the UK'S largest network. I also have experience in bar tending, confectionery production and packaging, retail and merchandising. I have been trained on the tills and in doing cash ups and I ensure careful and accurate attention in all My work.
Overview
6
6
years of post-secondary education
2027
2027
years of professional experience
Work history
Hospital Porter
Sodexo (Manchester Royal Hospital)
Manchester
2025.09 - Current
- Ensured patient safety by transferring them to different hospital departments.
- Transferred patients safely between wards to receive treatment.
- Operated hospital beds, trollies, portering chairs and wheelchairs in line with hospital policies and correct manual handling techniques.
- Undertook delivery of specimens and blood samples to laboratories.
Head Bartender (Part Time)
The New Oxford
Salford
09 2024 - 2026.07
- Served guests spirits, lagers and stouts at bar.
- Set up bar area daily with clean furniture, supplies and beverage stock for typical bar demands.
Administrative Assistant
My Property Host Limited
Manchester
2023.05 - 2024.08
- Administration and updating customers reservations for Airbnb/booking.com Assisting customers by taking calls payments for their bookings
- Responding to emails regarding the customers general queries about the property and bookings
- Liasoning with the hosts of properties making sure the customers stay is up to a high standard.
- Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
Bartender/Waiter
Upton Court Hotel
Kilmuckridge
2022.12 - 2023.05
- Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
- Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
- Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
Intermediate Representative in Investment Banking
BNY Mellon, Bank of New York Mellon
Manchester (Hybrid)
2022.06 - 2022.12
- Office/hybrid Administration in Investment Banking Intermediate Representative Fund/Client Accounting in Investment Banking
- Responsible for ensuring timely processing of all Client trade instructions & internal controls against intraday deadlines, adhering to agreed procedures
- This role includes a variety of duties and responsibilities including exposure to complex market instruments, interdepartmental relationship building across areas such as Fund Accounting, Valuations.
- It was my duty to ensure that all Net Asset Value (NAV) support team provides accurate and timely service to all internal parties.
Bartender/Manager
Mulligans Irish Bar
Manchester
2021.11 - 2022.12
- Till Cash ups Stock checks Liasoning with Breweries regarding ordering new Kegs, Whisky's, Wine etc.
Customer Service Call Centre Representative
Infosys BPM, EE/BT
Drinagh
2018.07 - 2021.11
- Technical Assist for a third party outsources company working for EE
- Assisted customers with any billing queries (payments, breakdown of their bill) Generating sales leads that develop into new customers Administration and Updating notes on customers' accounts
- Administration on customers BT Sports Accounts Listening carefully to every customer's needs through active listening by showing empathy and reassuring the customer we are here to help with their queries.
Production Staff Operative
Stafford's Bakery
Gorey
2013.05 - 2018.07
- Packaging French bread Production of Swiss Rolls Machine operation Administration of Paper Work for health and safety checks
Bartender
Sean Doyle Entertainment Ltd, Paddy Blues & Oscars 64 Night Club
Gorey
2010.10 - 2013.02
Sales Assistant/Merchandiser
Dunne's Stores
Gorey
2012.11 - 2013.01
Sales Assistant/Merchandiser
Sports Direct
Gorey
2008.05 - 2010.06
- Serving customers, handling cash and dealing with queries
- Stock display and replenishing stock
- Recording transactions
- Provided excellent customer care through prompt complaint resolution and quality of service.
Education
Safe Pass and health and safety(CSCS Green Card)
Growth Company
Manchester 2025.01 - 2025.01
Level 5 Course Sports and Recreation - Sports and Recreation, FAI Kickstart 1 and 2, GAA Coaching.
Fetac
Gorey, County Wexford 2014.09 - 2015.05
GCSEs -
Gorey Community School
Gorey, County Wexford 2003.09 - 2009.06
Skills
- Administrative support
- Excellent communicator
- Exceptional time management
- Effective under pressure
- Word processing
- Hospitality expertise
- Food packaging procedures
Interests
Interests & Hobbies: , Music, Football, GAA, Gym and Snooker, Golf
References
Available on request.
Timeline
Hospital Porter
Sodexo (Manchester Royal Hospital)
2025.09 - Current
Safe Pass and health and safety(CSCS Green Card)
Growth Company
2025.01 - 2025.01
Administrative Assistant
My Property Host Limited
2023.05 - 2024.08
Bartender/Waiter
Upton Court Hotel
2022.12 - 2023.05
Intermediate Representative in Investment Banking
BNY Mellon, Bank of New York Mellon
2022.06 - 2022.12
Bartender/Manager
Mulligans Irish Bar
2021.11 - 2022.12
Customer Service Call Centre Representative
Infosys BPM, EE/BT
2018.07 - 2021.11
Level 5 Course Sports and Recreation - Sports and Recreation, FAI Kickstart 1 and 2, GAA Coaching.
Fetac
2014.09 - 2015.05
Production Staff Operative
Stafford's Bakery
2013.05 - 2018.07
Sales Assistant/Merchandiser
Dunne's Stores
2012.11 - 2013.01
Bartender
Sean Doyle Entertainment Ltd, Paddy Blues & Oscars 64 Night Club
2010.10 - 2013.02
Sales Assistant/Merchandiser
Sports Direct
2008.05 - 2010.06
GCSEs -
Gorey Community School
2003.09 - 2009.06
Head Bartender (Part Time)
The New Oxford
09 2024 - 2026.07