Colin Taaffe
723 Virginia Heights, Springfield
Summary
I have 8 years experience working in the logistics industry and 10+ years working in the Tech Industry. I have the ability to work in a high-performance team environment and a proven track record of meeting targets. I am an energetic performer with an upbeat positive attitude. I have experience in team development, coaching and knowledge of continuous improvement process. Effective problem solver with communicative, results orientated approach and the ability to motivate others. Highly computer literate.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Senior Order Management Analyst
Adobe Systems Software Ireland
01.2011 - Current
- Acquire and maintain in-depth knowledge of Adobe's Digital Experience and Digital Media enterprise software sales models, including enterprise term licensing agreements, Digital Experience enterprise agreements, and co-sell enterprise deal structures
- Understand and adhere to related policies, procedures, and processes
- Utilize Salesforce, Dynamics 365, and SAP (ECC, CC, and CI) to book enterprise opportunities and contracts for accurate downstream invoicing and revenue recognition using manual and semi-automated documented processes
- Actively review sales pipeline and corresponding deal information to anticipate potential booking issues or negative customer experience impact, and work to resolve them during the deal negotiation process
- Validate order documents (contracts, purchase orders, approval docs, etc.) upon contract execution
- Conduct weekly reconciliations and other oversight activities to ensure accurate revenue booking/recording using SQL, Excel, and Tableau/Power BI reports
- Work cross-functionally with multiple internal Adobe Departments (Deal Desk, Revenue Assurance, Sales ops, Credit, Legal, Sales, Product Delivery (Provisioning), Professional Services, Tax, Sales Finance etc.), Enterprise Customers, and Partners
- Actively participate in revenue operations cross-geo scaling projects that cover the following focus areas: enablement, forecasting and worklist assignment, enhancements and innovations, accuracy and reconciliations, and capacity planning
- Support increased workload and additional hours when required, i.e., period closes/quarter- end periods
- Act as 1st escalation point within the team, assisting the manager with daily queries
- Become SME (Subject Matter Expert) across multiple programs & processes supported by the team
Transport Section Manager
Tesco Distribution Centre
Tallaght
11.2007 - 05.2008
- Managing Transport Operation and Customer Service procedures so that targets are cost effectively met
- Ensure Health, Safety and Legal requirements are met in Transport area
- Manage the cost of the Transport operation in line with financial targets so cost-effective operations are assured
- Successfully manage customer service requirement, ensuring customer needs are prioritised and met
- Performance managing a team of direct reports
- E.g
- Digi Card downloads, Tachograph infringements, Driver MPGs, sickness/absence
- Investigate - "How's My Driving" queries
- Route Planning: ensuring daily planners are cost effective and legally compliant
- Secondee Position
Transport Clerk
Tesco Distribution Centre
11.2004 - 08.2007
- Provide administrative support to the Transport Manager and the Transport Team
- Ensure all transport administrative duties are carried out on time and efficiently so that the Distribution Centre is delivering at its optimum customer service level
- Actively carry out all duties so that transport and depot KPIs are continuously met
- Ensure all office routines are operating effectively to maximise cost efficiencies
Picking/Loading FLT
Tesco Distribution Centre
01.2000 - 01.2004
- I started my career with Tesco order picking and moving onto Fork truck Driver
- I moved from Fork Truck Driver into Loading Department
- It was a fast-moving environment, pick accuracy was Paramount within this function with commitments towards Health and Safety.
FÁS training course
H.A. O'Neill's Jones Engineering Group
01.1999 - 07.1999
- Computer Aided Design (CAD)
- Daily running of site office
- Progress reporting to site manager
- Work experience
Education
Building Service Engineering Course - City & Guilds
FÁS Training Centre
Tallaght01.1999
PLC Course - Architectural Engineering
Pierce College Crumlin
Dublin01.1998
Junior and Leaving Certificate -
Skills
- Isotrak vehicle tracking and reporting system
- New Horizon computer courses – Word/Excel (Microsoft)
- Tesco Options next level development programme – course included
- Core Skills
- Grievance disciplinary
- Select the Best
- Influencing Skills
- Coaching Feedback
- Ask More Than Tell
- Personal; Efficiency
- Excellent Communication
- Organizational Management
- Professionalism
- Train staff
Certification
- (CPC Course) Certificate of Professional Competence in Transport Management.
- Manual & Computerises Accounts FETAC Level 5 Certification
- Manual & Computerised Payroll FETAC Level 5 Certification
- ECDL Syllabus 5 Certification
- Certificate of Professional Competence (CPC) in Transport Management.
Hobbies and Interests
- Music, Sport
- Going to gigs and spending time with my family.
Training
- Course content and certification in the following:
- Chapter 1 - Course outline + exam format.
- Chapter 2 - Setting up a Road Transport Business.
- Chapter 3 - Access to the Road Transport Market.
- Chapter 4 - Transport Operations Manager.
- Chapter 5 - Financial Management.
- Chapter 6 - Technical Standards.
- Chapter 7 - Civil, Commercial Law + Social Law.
- Chapter 8 - Conventions + Documentation.
- Chapter 9 - Route Planning + Road Safety.
- Career Planning
- : Manual Accounts Manual Payroll
- Computerised Payroll (Sage)
- Computerised Accounts
- ECDL – Level 5.
Timeline
Senior Order Management Analyst
Adobe Systems Software Ireland
01.2011 - Current
Transport Section Manager
Tesco Distribution Centre
11.2007 - 05.2008
Transport Clerk
Tesco Distribution Centre
11.2004 - 08.2007
Picking/Loading FLT
Tesco Distribution Centre
01.2000 - 01.2004
FÁS training course
H.A. O'Neill's Jones Engineering Group
01.1999 - 07.1999
Building Service Engineering Course - City & Guilds
FÁS Training Centre
PLC Course - Architectural Engineering
Pierce College Crumlin
Junior and Leaving Certificate -
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