Coby Jane Parry

My main area of pastry work, whilst in the Shandon full-time, was for the afternoon tea experience. I single-handedly prepared all the food fresh every day, and often I was serving food for up to 120 guests, also single-handedly.

For this role, I had to be well-organised, and I practised good communication with the reception team, who took the bookings. I had to communicate well to ensure I knew and was prepared for all allergies or intolerances that were booked in for each day. A few of my other roles were as follows:

1. Developed seasonal dessert menus for improved variety and appeal.

2. Achieved consistent production quality with adherence to recipes and instructions.

3. Prepared delicate pastries to enhance the dining experience of clients.

4. Assured freshness by daily baking of diverse pastries, breads, and cakes.

5. Maintained high cleanliness standards to guarantee hygienic working environment.

6. Improved operational efficiency with effective management of kitchen resources.

At Mickey Joe's, I started out as a shop assistant, and then I began working on the tills. Quite quickly, I found my feet in this shop and quickly became Mickey Joe's unofficial manager. I was in charge of placing orders, and I was in charge of the storeroom. A list of my roles/duties while working here is as follows:.

1. Maintained store cleanliness for an appealing shopping environment.

2. Improved product availability by effectively restocking shelves.

3. Processed transactions swiftly to reduce customer waiting time.

4. Assisted customers, resulting in a positive shopping experience.

5. Handled complaints efficiently, ensuring customer satisfaction.

6. Managed inventory effectively to prevent stock shortages.

7. Ensured products' freshness by regularly checking and removing expired items.

8. Coordinated with team members for smooth store operation.

9. Provided product information to facilitate informed purchasing decisions.

10. Received deliveries timely, ensuring rapid shelf restocking.

11. Directed customers towards desired merchandise successfully reducing search time.

12. Covered extra shifts and maintained flexible schedule to achieve store goals.