Motivated and adaptable Business Analytics Master’s student with three years of IT support and development experience, now seeking a part-time Sales Assistant role. My professional background has honed skills in incident management, problem-solving, and technical documentation, all of which translate well into providing exceptional customer service and efficient store operations.
My experience in project management, organization, and multitasking ensures I can handle a fast-paced retail environment while maintaining attention to detail. Having contributed to the development of internal applications, I bring a solutions-oriented mindset and strong teamwork skills. Additionally, my understanding of customer needs, paired with my adaptability and sales skills, positions me to engage effectively with diverse customers, driving satisfaction and sales.
Eager to leverage my technical background, business acumen, and interpersonal abilities to contribute to a thriving retail team while enhancing my knowledge in a customer-facing role.
Throughout my Job role, my responsibilities included the following:
Incident Management
Server Maintenance
Troubleshooting Windows & Linux Servers
Implementing OS updates and Patches
Ticket Resolutions and Alert Monitoring
Also, I have been a part of the development of my organization's internal application which helped me achieve the below skills:
HTML
CSS
JavaScript
React
As I have worked in both Development and IT support fields, am having a clear understanding of both fields.
Bachelors in Civil Engineering Degree
PSA License