Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Claudia Hadzicka

Dublin,Ireland

Summary

Strategic and customer-focused problem Solver with a strong foundation in security assessments, digital transformation, and stakeholder engagement. Proven track record in leading complex, cross-functional projects across Austria, consistently achieving target goals and driving business growth through data-driven insights. Adept at translating technical insights into business value, facilitating workshops, and building customer confidence in secure cloud adoption. Brings a record of accomplishment of managing complex projects, driving measurable outcomes, and continuously enhancing security expertise in dynamic environments.

Overview

10
10
years of professional experience
8
8
years of post-secondary education

Work history

Business Program Manager

Microsoft
Dublin, Ireland
2024.11 - Current
  • Facilitated informed decision-making through driving Solution Assessment Program, leveraging Azure, Cloud Security Assessments, and Masterclass for one hundred corporate clients.
  • Provided actionable insights and strategic roadmaps to support digital transformation initiatives across various projects.
  • Cooperated with our Partner Ecosystem Management to achieve +90% cross-collaborations
  • Engaged with field teams and customers to understand business needs, risks, and challenges and find tailored solutions to drive business.
  • Managed internal campaigns aimed at increasing engagement success rates.
  • Coordinated competitions to foster creativity and collaboration among teams.

Solution Assessment Consultant

Apeiron Sumus
Vienna , Austria
2024.01 - 2025.10
  • Designed comprehensive security and data security roadmaps, incorporating cost analysis across customers in Switzerland and Austria.
  • Facilitated business value discussions to demonstrate the ROI of Microsoft solutions, strengthening customer confidence in cloud adoption.
  • Led Copilot Masterclasses to accelerate Copilot adoption and readiness across customer organizations, driving user engagement and digital transformation.
  • Partnered with sales teams and partners to co-develop strategic engagement plans, including framework design and project management oversight.
  • Reached target assessment goals consistently and cultivated further connections in the Microsoft community, involving their partners.

Solution Assessment Specialist

Apeiron Sumus
Vienna, Austria
2021.10 - 2024.01
  • Driving force behind a multitude of cloud security and modern workplace focused projects across Western Europe assuring the achievement of a common objective of a data driven report capable of driving business for Microsoft.
  • The coordination of Microsoft teams, partners, assessment consultants, and tool providers in such a manner that deliverables were handed over in a timely and professional manner.
  • Solution Assessment Planning across segments, technology, and/or accounts
  • Increased client satisfaction by providing specialised support, advice, and translation of the data into meaningful insights.

Transport Manager

LKW Walter
Vienna, Austria
2017.06 - 2021.10
  • Worked in a team responsible for creating a network of customers and transport partners throughout Germany and Benelux.
  • Improved fleet efficiency by implementing innovative scheduling and route planning.
  • Led that newly created division against 130 teams to first place in the internal LKW WALTER Revenue generation competition.
  • Responsibilities included direct contact with partners, carrying out purchasing and sales negotiations, as well as analysing the current market to optimize the international flow of goods.
  • Chosen to be the” Division Trainer” in year two making me responsible for training new employees and guiding them through their onboarding process.
  • Selected to be part of the modern Marketing workshop responsible for further developing recruitment systems and redesigning the companies' website.

Promoter

P-Five
Vienna, Austria
2017.02 - 2017.06

Worked on a contract basis in an Event Management and Promoter company where I helped organize, bring to life and carry out promotional events for companies such as Milka, Billa, A1, Puls 4 and ProSieben.

Customer Relations

Hotel Daniel
Vienna, Austria
2016.04 - 2016.10

General organisational activities including bookings and reservations, as well as responsible for training new employees.

Bartender waiter

Stars”N”Bars
Abu Dhabi, UAE
2015.11 - 2016.02

Help plan and organize upcoming international events. Enhance my ability to work under pressure, focusing on professional customer service.

Administrative assistant

FMTG
Vienna, Austria
2015.05 - 2015.08

Administration (updating and maintaining records) and research of existing databases. Customer service and acquisition of new customers.

Education

Bachelor of Science - Business Administration

Webster University
Vienna/Austria
2011.08 - 2015.05

Bachelor of Arts - Management with emphasis in Marketing

Webster University
Vienna/Austria
2011.08 - 2015.05

Skills

  • Time Management
  • Team building
  • Multilingual
  • Effective communication
  • Relationship - building
  • Active Listening
  • Self-motivation
  • Resilience under pressure
  • Cross - Team collaboration

Languages

English
Fluent
German
Native
Polish
Native
Spanish
Beginner

Timeline

Business Program Manager

Microsoft
2024.11 - Current

Solution Assessment Consultant

Apeiron Sumus
2024.01 - 2025.10

Solution Assessment Specialist

Apeiron Sumus
2021.10 - 2024.01

Transport Manager

LKW Walter
2017.06 - 2021.10

Promoter

P-Five
2017.02 - 2017.06

Customer Relations

Hotel Daniel
2016.04 - 2016.10

Bartender waiter

Stars”N”Bars
2015.11 - 2016.02

Administrative assistant

FMTG
2015.05 - 2015.08

Bachelor of Science - Business Administration

Webster University
2011.08 - 2015.05

Bachelor of Arts - Management with emphasis in Marketing

Webster University
2011.08 - 2015.05
Claudia Hadzicka