Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Clare Wade

Dublin

Summary

Final year student at DCU studying business studies, with a specialism in management. I recently completed my Erasmus year abroad in Barcelona Spain. Expecting to graduate with a 1.1. Developed excellent time management skills through balancing a job with college responsibilities. Strong communication and teamwork skills which have been developed through group projects and in my work environment in the hospitality sector. Looking to develop my skills and progress my career through a mentorship programme.

Overview

9
9
years of professional experience
7
7
years of post-secondary education
1
1
Language

Work History

Barista/ Bar woman

The Helix theatre: DCU, Collins Avenue
09.2022 - Current
  • Operate the cash till and complete the cash take at the end of the night
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Took the initiative to change the layout of our coffee set up to help operations run more smoothly
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Monitored supply levels at counter and maintained customer areas to meet typical demands.

Front and Back Desk Receptionist and Waitressing

Wynns Hotel
Abbey
06.2022 - 09.2022
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Ability to multitask whilst working in high pressure situations
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

Senior Florist

Miss Daisy Florist
Artane, kilmore, dublin
01.2018 - 01.2021
  • Drove customer satisfaction by providing recommendations for greenery and flower pairings.
  • Consulted with clientele to discuss special occasion floral designs for weddings, funerals and other events.
  • Ability to work fast paced and long hours during extremely busy periods such as Valentines Day
  • Prepared new flower and greenery shipments for arrangement by stripping leaves below waterline, cutting new flowers, mixing flower food solutions and filling floral containers with food solutions.

Waitress

With Taste Catering
Cherry Orchard, Ballyfermot
01.2018 - 01.2020
  • Corporate events & worked 1 day a week in Eathos Cafe
  • Ability to think ahead about problems that may arise while working at large scale events and implement strategies to mitigate them
  • Suggested appropriate food and drink pairings to increase per-ticket sales.
  • Have progressed from normal waiting staff to supervisor when we are introducing new staff
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Event Hostess

Farnbourough/ Paris Airshow
Farnbourough/Paris
06.2018 - 08.2022
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Used excellent customer service skills to help deal with any guest queries and assisting them to their desired location .
  • Managed event logistics and operations.

Education

Bachelor of Science - Business Studies

Dublin City University
1 2019 - Current

Leaving Certificate -

Dominican College
Dublin
1 2012 - 1 2018

Primary School -

Corpus Christi GNS
Dublin
01.2005 - 01.2012

Skills

    Multitasking Abilities

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Accomplishments

    ● Completed the SMILE programe whist on Erasmus which included assisting primary school children to learn English and received 6 ECT credits

    ● Raised €1500 for Aware Ireland while competing in a DCU fundraising competition sponsored my Jameson to reach a European destination with no funds by getting sponsors through Instagram. Managed to raise the first €400 in two days by running a coffee morning.

    ● Developed creative ideas as a committee member of the DCU marketing and Innovation society and the Accounting and Finance society, assisted in organising events and trips abroad.

    ● Completed my PADI license in scuba diving

    ● Financed own travel across Europe for 3 months. Enjoy meeting people from different cultures.

    ● proficient level of Spanish. Studied at second level and completed a Spanish course whilst studying in Spain during Erasmus.

    ● Ascertained my bronze and silver Gaisce which demonstrates my commitment and volunteer abilities

Timeline

Barista/ Bar woman

The Helix theatre: DCU, Collins Avenue
09.2022 - Current

Front and Back Desk Receptionist and Waitressing

Wynns Hotel
06.2022 - 09.2022

Event Hostess

Farnbourough/ Paris Airshow
06.2018 - 08.2022

Senior Florist

Miss Daisy Florist
01.2018 - 01.2021

Waitress

With Taste Catering
01.2018 - 01.2020

Primary School -

Corpus Christi GNS
01.2005 - 01.2012

Bachelor of Science - Business Studies

Dublin City University
1 2019 - Current

Leaving Certificate -

Dominican College
1 2012 - 1 2018
Clare Wade