Claire Porter
Princes Risborough,Buckinghamshire
Summary
Dynamic and results-driven professional with a strong focus on customer-centric strategies and strategic planning. Demonstrates exceptional operational support and strong negotiation skills, underpinned by expertise in forecasting and reporting. Highly organised and focused, with a proven ability to build lasting relationships. Committed to leveraging these skills to drive business success and foster growth.
Overview
14
14
years of professional experience
Work history
Account Executive
Shipbob
London, Greater London
08.2025 - Current
- Identify opportunities in the market through comprehensive research activities with strict ICP on product category, cold call using multiple search methods
- Converted sales leads through persuasive pitching, achieving personal revenue targets
- Create compelling proposals and presentations to secure new business.
- Generating a book to cold-call and outreach prospective clients to build new business against KPI targets.
- Qualify new leads to verify client and company alignment ahead of proposals.
- Lead pre- and post-sales operations to provide exceptional client care throughout.
- Forecast accurately to enable revenue performance evaluations.
- Coordinate supply and logistics teams to deliver sales within customer timeframes and budgets.
- Work closely with brands within core category's for new business revenue of 120K per quarter
- Conducted regular follow-ups with potential customers, securing new deals.
Business Development Manager
Ebay Orange Connex
Chiswick
09.2023 - 05.2024
- Responsible for new business sales of 4PL services to ebay marketplace and non marketplace SMB's.
- Generated leads to bring in new client revenue and improve bottom-line profitability via eBay category lead collaboration or self generation
- Identified opportunities to drive business growth, within core categories, over 50 new account launches
- Account manage high profile key accounts and support with future campaigns and all seasonal events which affect volumes (peak planning) showing 30% growth rates YoY
- Developed marketing plans for future initiatives
- Created and collated the weekly sales deck and presented to senior leadership
- Worked closely with the operations team to streamline internal processes affecting customer experience
- Feedback to senior leadership customer feedback on core USP's and development opportunities
Senior Business Developer
Anchanto
Bedford
07.2022 - 07.2023
- Devise the go to market UK strategy plan alongside the COO
- Build reporting mechanisms to evaluate performance, pipeline management, forecasting and prioritise outreach with a team of SDR's
- Target 3PL's to drive process improvements for order processing, inventory management
- Competently pitch a solution sale of multiple SaaS products online or face to face to resolve complex digital ecommerce challenges for prospects. Including warehouse tours, product demonstrations and building of solution diagrams.
- Collaborate with internal teams on multiple timezones on product development, integration planning and marketing.
- Develop new strategies to capitalise on emerging customer and market trends.
- Exceeding revenue goals by securing high-performing new accounts to a new to market provider through cold outreach
- Assist the marketing team on event planning and increasing brand awareness to generate warm leads
- Work closely and manage the relationship with Asendia who are a shareholder and client
European Carrier Partner Manager (ShipStation)
Farringdon
London
05.2021 - 07.2022
- Technical role within an OMS SaaS Platform created for revenue generation with carrier partner who are looking to speed up client onboarding
- Prospecting and overseeing new Integrations for future partner/lead generation meeting aggressive growth targets
- Structure and leverage monthly marketing campaigns on all key carriers on the ShipStation platform to drive new leads for the direct Sales team
- Monthly reporting and lead tracking through Salesforce and presenting strategy updates in the monthly business reviews
- Support the direct Sales team with complex e-commerce accounts within the tech stack and support the process of logistics planning
- Identify and support product changes currently not supported for a better user experience, particularly international shipping requirements post Brexit
- Identifying new market segments
Sales Account Manager
ShipStation, Farringdon
London
03.2020 - 05.2021
- Present OMS SaaS platform to e-commerce businesses looking to refine processes within the order cycle and logistics
- Focused on corporate e-commerce SME's with complex tech stack and organisational setups like ship from store
- Consistently went above and beyond job requirements, regularly exceeding targets and expectations
- Owned and developed over 500 accounts, generating over £1M in revenue
- Contributed to team success by completing jobs quickly and accurately
- Defined sales tactics to optimise sales strategies, resulting in sales increase of 300% YoY
- Management of monthly reporting and forecasting to senior leaders
New Business Manager
Amazon UK Ltd, Amazon Shipping
London
02.2017 - 03.2020
- Launched Amazon shipping as an new to market carrier outside of Amazon orders
- Research competitive landscape to prepare a strong proposition to go to market
- Organised financial data and reports detailing key metrics, completing within agreed timeframes
- Handled complex project management concerns independently and accurately
- Pitch to e-commerce businesses the carrier opportunity to work with Amazon Shipping
- Complete the sales cycle through to contract stages with aggressive growth targets
- Prospect and oversee the technical constraints of launching Amazon Shipping and work with potential integrators (OMS) to generate a shipping label
Instock Manager
Amazon UK Ltd, Fashion and Jewellery
London
03.2012 - 02.2017
- Setup Amazon UK to a pan EU team managing inventory across EU to ensure the stock position is always replenished
- Monitoring the algorithm to ensure the automated forecasting tool is working and not carrying unhealthy inventory or going out of stock on core lines
- Monitoring automated forecasting algorithm on marked down lines
- Looking at demand cycle across EU and moving inventory through cross border where needed
- Negotiate and purchase core fashion and jewellery lines for Prime day and Black Friday
- Reporting on promotional activity to senior Amazon leaders
Education
GCSEs -
Northwood Hills Secondary School
Skills
- Customer Centric
- Strategic Planning
- Operational support
- Strong negotiation skills
- Forecasting
- Reporting
- Organised
- Highly Focused
- Relationship building
References
References available upon request.
Timeline
Account Executive
Shipbob
08.2025 - Current
Business Development Manager
Ebay Orange Connex
09.2023 - 05.2024
Senior Business Developer
Anchanto
07.2022 - 07.2023
European Carrier Partner Manager (ShipStation)
Farringdon
05.2021 - 07.2022
Sales Account Manager
ShipStation, Farringdon
03.2020 - 05.2021
New Business Manager
Amazon UK Ltd, Amazon Shipping
02.2017 - 03.2020
Instock Manager
Amazon UK Ltd, Fashion and Jewellery
03.2012 - 02.2017
GCSEs -
Northwood Hills Secondary School