Claire Eckersall
Dublin
Summary
Receptionist Administrator with comprehensive background in front-office management and staff support. Experienced in handling scheduling, record keeping, staff coordination and enhancing office productivity. Strong communication skills used to interface professionally with clients, colleagues and senior management. Previous roles often resulted in improved operational efficiency and heightened team productivity.
Overview
13
13
years of professional experience
Work History
Receptionist Administrator
Crowne Plaza Blanchardstown
Dublin
03.2012 - 07.2019
- Managed check-in and check-out processes, ensuring seamless customer service and efficient operations.
- Handled telephone calls and collaborated with various departments to maintain smooth office administration.
- Conducted cash handling with accuracy and maintained financial integrity.
- Performed data entry and other administrative tasks to support departments.
- Maintained reception area cleanliness and tidiness.
- Supported office security by following safety procedures and controlling access via reception desk.
- Managed the distribution of incoming mail, faxes, and packages.
- Maintained office supply inventory and placed orders to meet demand.
- Prepared documents such as reports, memos, letters, contracts, using Microsoft Office Suite applications.
Receptionist Administrator
Hutton and Meade
Dublin
12.2006 - 12.2007
- Welcomed visitors and customers by greeting and answering or directing inquiries.
- Maintained reception area cleanliness and tidiness.
- Managed the distribution of incoming mail, faxes, and packages.
- Received parcels, routed mail and opened packages for staff.
- Performed data entry and other administrative tasks to support departments.
Education
Leaving Certificate -
Mater Christi Secondary School
Finglas Dublin 1106-2005
Skills
- Call handling
- Guest relations
- Payment collection
- File organization
- Appointment scheduling
- Visitor access management
- Multi-line phone operation
- Meeting support
- Mail handling
Accomplishments
- Customer Feedback Award 2016
- Monthly Feedback on Trip Advisor
Timeline
Receptionist Administrator
Crowne Plaza Blanchardstown
03.2012 - 07.2019
Receptionist Administrator
Hutton and Meade
12.2006 - 12.2007
Leaving Certificate -
Mater Christi Secondary School
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