Claire Craig
Summary
High-achieving Account Manager offering extensive experience in developing account plans, increasing revenue and deepening customer relationships. Excellent communication and problem solving abilities. Ready to bring 6 years' experience to a new position.
Overview
17
17
years of professional experience
Work History
Senior Account Manager
The Irish Times
01.2019 - Current
- Managing business relationships & driving revenue across print & digital platforms
- Strategising and planning
- Responsible for a portfolio of clients 800K +
- Developed and implemented strategic plans for assigned accounts to increase customer satisfaction.
- Identified opportunities for cross-selling products and services to existing customers.
- Managed key account relationships, ensuring customer loyalty and retention.
- Identifying new revenue opportunities
- Nurturing and growing business relationships
- Liaising with internal stakeholders
- Providing creative solutions
- Tracking and achieving monthly and annual targets
- Account projections and analysis
- Presenting and pitching for new business
- Working with design teams to build creative assets for clients
- Maximizing PR exposure for clients.
Agency Sales
Urban Media
01.2017 - 01.2019
- Managing a portfolio of agency advertisers
- Driving revenue
- Providing creative solutions with digital, spot and OOS solutions for agency clients
- New Business & Client acquisition
- Developing and nurturing strong relationships with clients & agencies
- Tracking and achieving monthly and annual targets
- Account projections and analysis
- Liaising with the Clients, Traffic, Production, Accounts, Digital and Promotional teams to ensure the best results for the client while still managing expectation.
- Conducted presentations of agency services to prospective clients.
News & sport presenter
Classic Hits 4fm
01.2011 - Current
- Researching news
- Editing copy
- Presenting comprehensive hourly bulletins consisting of news, sport, entertainment and weather to a national audience
- Driving social media, twitter & facebook
- Promo work; organising and executing events on behalf of the marketing team
- Driving company vehicle
- Promoting station to general public
- Stock control
- Live links with Dj back to the station.
Broadcast Journalist news & sport
FM104 & Q102
01.2016 - Current
- Researching news
- Editing copy
- Updating website and social media
- Reviewing press releases
- Presenting live on air comprehensive hourly bulletins consisting of news, sport, entertainment and weather to a Dublin audience.
Communications Manager
St Andrews Malahide
01.2015 - Current
- GDPR Compliance
- Managing Database
- Internal and external communications
- Dealing with Press queries
- Writing press releases
- Marketing & Advertising.
Receptionist
Newstalk 106-108
10.2007 - 10.2008
- Meeting and greeting high profile guests from the world of politics, business, sport and entertainment
- Office management
- Handling incoming calls.
Education
HND Journalism -
Colaiste Dhulaigh
12.2004
Digital Media for Radio -
Skillnet
Skills
- Excel
- PP
- Digital
- Excellent knowledge of social media platforms
- Confident decision making skills
- Strong news sense
- Good Communicator
- Reliable
- Responsible
- Good phone manner
- Qualified in First Aid
- Full Clean driving license
- Operations
- Database Management
- Inventory understanding
- Partnership Development
- Excellent negotiation skills
- Business strategies
References
References available on request
Hobbies and Interests
- Current Affairs
- Sport
- Writing
- Music
- Fitness
Timeline
Senior Account Manager
The Irish Times
01.2019 - Current
Agency Sales
Urban Media
01.2017 - 01.2019
Broadcast Journalist news & sport
FM104 & Q102
01.2016 - Current
Communications Manager
St Andrews Malahide
01.2015 - Current
News & sport presenter
Classic Hits 4fm
01.2011 - Current
Receptionist
Newstalk 106-108
10.2007 - 10.2008
HND Journalism -
Colaiste Dhulaigh
Digital Media for Radio -
Skillnet
Similar Profiles
Marcin ChojnackiMarcin Chojnacki
Experience Mailroom Specialist at The Irish TimesExperience Mailroom Specialist at The Irish Times
Hunter H. HaleHunter H. Hale
Bartender at Kelly’s Irish TimesBartender at Kelly’s Irish Times
Bankole OluwoleBankole Oluwole
News reporter at Irish TimesNews reporter at Irish Times