Mother of four children who took time out to have a family and currently looking to get back to work. Attentive administrative professional skilled in customer service and clerical support. Experienced as public face of office and in supporting internal workings of [Type] environment. Advanced with software programs and quick to pick up new skills.
Overview
13
13
years of professional experience
13
13
years of post-secondary education
Work history
Receptionist
Elite Heating And Plumbing
Clondalkin, Leinster
05.2018 - 12.2019
Answered and helped resolve enquiries from clients, vendors and general public.
Issued visitor and contractor passes and recorded visits on security system.
Offered knowledgeable, friendly support to in-office guests.
Managed bookings using Booker software to schedule, cancel and re-arrange [Timeframe] appointments.
Located information and records quickly to assist with ad-hoc queries.
Managed high volume of incoming calls from multi-line telephone system and documented messages.
Assisted visitors with completing and submitting [Type] paperwork.
Provided clerical support to company employees, including copying, faxing and file management.
Received payments for [Product or service] and updated balances in computer.
Kept reception area clean and neat to give visitors positive impression of the company.
Accommodation Assistant, waitress
Bettystown Court Hotel
Bettystown
05.2011 - 09.2011
Administration Clerk
Drogheda Resource Centre
Drogheda
05.2007 - 07.2008
Education
Scoil Eoin
Kilbarrack, Dublin 5
01.1986 - 04.1994
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Greendale Community School
Kilbarrack, Dublin 5
01.1994 - 04.1998
Junior Certificate - undefined
Skills
Public relations
Problem-solving
Communication skills
Organisation and efficiency
Open and clear communicator
Email management
Custom
Liam O Sullivan, Bettystown Court Hotel, Bettystown, Co Meath
Bernadette Dowd, Drogheda Resourse Centre, Drogheda, 041-9835754