Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
Generic

Cillian McCann

Dublin,Ireland

Summary

Dedicated professional with a strong foundation in customer service and conflict management, adept at handling constructive criticism and maintaining organizational efficiency. Demonstrates exceptional multitasking proficiency and adaptability, ensuring performance under pressure while prioritizing workloads effectively. Skilled in cash handling accuracy, counter and chiller merchandising, and operating office equipment, with a commitment to health and safety protocols. Known for creativity in problem-solving, empathy towards customers, and being a reliable team player. Aspires to leverage these skills to enhance customer satisfaction and operational success in future roles.

Overview

7
7
years of professional experience
2
2
years of post-secondary education

Work history

General Assistant

Dealz Liffey street
Dublin 1
02.2018 - 06.2025
  • Provided top-quality customer service, resulting in high levels of customer satisfaction.
  • Maintained a clean, organised workspace to ensure smooth daily operations.
  • Arranged displays attractively, enticing customers into the shop.
  • Helped unpack and shelve deliveries quickly ensuring all items were available for sale.
  • Worked on till operations efficiently reducing queues at the checkout.
  • Assisted in product sourcing tasks which led to better variety on offer.
  • Undertook general cleaning duties regularly, providing a pleasant shopping environment.
  • Helped resolve customer queries promptly, fostering good relations with clients.

Education

Catering, computers, Art, English & Maths, Painting and Decorating

FAS Training centre
Dublin
08.2015 - 06.2017

Skills

  • Constructive criticism handling
  • Office equipment operation
  • Organisational efficiency
  • Patience and courtesy
  • Workload prioritisation techniques
  • Strong adaptability
  • Multitasking proficiency
  • Performance under pressure
  • Creativity in problem-solving
  • Empathy towards customers
  • Team player
  • Customer Service
  • Conflict management
  • Health and safety protocols
  • Counter and chiller merchandising
  • Cash handling accuracy

Affiliations

football

basketball

pool

walking

References

Dylan Dooner- Dealz Liffey street store manager

0858393478

Timeline

General Assistant

Dealz Liffey street
02.2018 - 06.2025

Catering, computers, Art, English & Maths, Painting and Decorating

FAS Training centre
08.2015 - 06.2017

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Cillian McCann