Summary
Overview
Work history
Education
Skills
Timeline
Generic

Ciarán D’Arcy

Raheny,Ireland

Summary

Dynamic professional with expertise in people management, project management, and financial services. Demonstrates strong capabilities in risk management and business development, driving successful financial planning initiatives. Committed to leveraging skills to achieve strategic business goals and enhance organisational growth.

Overview

11
11
years of professional experience
2018
2018
years of post-secondary education

Work history

Homes Advisor

AIB
06.2023 - 06.2025
  • Advocated for ethical finance practices within the company; instilled trust among stakeholders.
  • Deliver presentations on financial planning strategies leading to informed decision making by clients.
  • Built strong relationships with clients through excellent communication skills.
  • Coordinated effectively with other departments to streamline workflow and improve overall efficiency.
  • Played a key role in team meetings, contributing valuable insights and suggestions.
  • Managed multiple applications simultaneously whilst maintaining high quality standards.

BRANCH MANAGER – Omni Branch

PERMANENT TSB
Santry
07.2014 - 07.2023
  • As part of this role, I was the driver of business development, lead generation and cross sales leading a team of over eight staff members.
  • As well as driving business development, I worked closely with all staff to promote the digital channels and educate customers on all channels available to meet their needs.
  • I developed a new coaching and training system called Blackbelt for staff which is used throughout the bank.
  • I coached all staff using the key learning from the Blackbelt to enhance customer engagement and experience.
  • I have learnt to drive change in the branch network and committing to the right customer outcomes using key learnings from the training I received.
  • I planned and coordinated day to day branch activities and optimized branch efficiencies and capacity.
  • Responsible for the risk and compliance agenda and completed all successful BRQs while in this role and actively coached staff in the Right First-Time approach.

Education

QUALIFIED FINANCIAL ADVISOR -

Skills

  • People Management
  • Project Management
  • Financial Services
  • Risk Management
  • Business Development
  • Financial planning

Timeline

Homes Advisor

AIB
06.2023 - 06.2025

BRANCH MANAGER – Omni Branch

PERMANENT TSB
07.2014 - 07.2023

QUALIFIED FINANCIAL ADVISOR -

Ciarán D’Arcy