Takes on challenging new roles harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service with consistent results.
Overview
23
23
years of professional experience
8
8
years of post-secondary education
Work History
Family duties
Family
Dublin
06.2024 - Current
PSA
OCS
Dublin Airport, Ireland
01.2024 - 05.2024
Carried out day-to-day duties accurately and efficiently.
Successfully delivered on tasks within tight deadlines.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked flexible hours, covering nights, weekends and bank holidays.
Offered friendly, efficient customer service and handled challenging situations with ease.
Night Operations Supervisor
Swissport
Dublin Airport, Ireland
05.2004 - 05.2023
Prioritised workload effectively, enhancing overall productivity of the team.
Introduced innovative solutions that enhanced operational performance at night.
Collaborated with daytime operations manager for seamless 24-hour operation.
Coordinated staff rosters for optimal productivity during night shift.
Addressed customer concerns promptly, ensuring high satisfaction levels.
Maintained open communication lines to address any potential issues swiftly.
Ensured seamless night operations by effectively managing team and resources.
Handled administrative duties diligently, maintaining an organised workspace at all times.
Provided support to staff in handling complex situations during the night shift.
Ensured adherence to company policies and procedures by leading by example.
Fostered a positive work environment through effective team leadership and management.
Improved overall efficiency with diligent monitoring of nightly tasks.
Horse groom
Garda Mounted Unit
Dublin, Ireland
08.2002 - 05.2004
Conducted daily checks on horses to detect early signs of illness or injury.
Kept stable facilities clean and organised-a key task for maintaining a healthy environment.
Provided regular feed according to diets plans; supported overall horse nutrition regime.
Prepared horses for training, patrols and pubic events.
Trained new horses to cope with public nuisance situations.