Summary
Overview
Work History
Education
Skills
Past Experience
Publications
Volunteer Experience
References
Timeline
Generic

Cian Scanlon

Dublin

Summary

Dedicated and diligent individual currently undertaking a MSc in Smart & Sustainable Cities at Trinity College Dublin. I am passionate about all things transport, sustainable and urban. I am particularly interested in understanding and developing innovative ways in which to make transportation networks and stock as sustainable as possible. I have a good knowledge of Irish transportation systems, especially rail. Previous experience has provided me with a great ability to multi-task and meet deadlines. Previous employment, along with a BA degree has equipped me with excellent communication, organisation and teamwork skills

Overview

7
7
years of professional experience

Work History

Customer Service & Sales Agent

Capita Customer Solutions
08.2022 - 06.2023
  • Out-Bound and Inbound calls, Processing Complaints, Working with microgeneration team, Liaising with Gas Networks Ireland & ESB Networks

Retail Assistant

The Range Ireland
02.2021 - 12.2021
  • Managing stock, Customer Service, Operating tils, Maintaining Pricing Standards

Assistant Archivist Intern

Archives Ireland
01.2020 - 05.2020
  • Researching/Locating Archival Material, Accessing archival collections, Analyzing material content, Labelling and sorting records/files, Report drafting for clients, Arranging meetings with holders of material

Sales Assistant

Barrett’s Of Maynooth Ltd
01.2017 - 04.2019
  • Customer Service, Working Tils, Stock Taking, Answering Phones, Re-Stocking Shelves

Assistant Curator

The Kildare Art Gallery
09.2016 - 01.2017
  • Tour Guide, Liaising with artists, Planning Exhibitions, Photographing artwork, Writing content for publication on Facebook, Managing social media platforms and website

Education

MSc Smart and Sustainable Cities -

Trinity College Dublin
10.2024

Batchelor of Arts in History and Politics -

UCD
08-2020

Skills

  • Analytical Skills
  • Time Management
  • Inquisitive
  • Communication Skills
  • Logical Argumentation
  • Critical Thinking
  • Teamwork
  • Attention to detail
  • Excellent Writing Skills
  • Independent Research
  • Organization Skills
  • Digital Skills

Past Experience

  • Capita Customer Solutions, Customer Service & Sales Agent on behalf of Bord Gais Energy, 08/01/22, 06/01/23, Out-Bound and Inbound calls, Processing Complaints, Working with microgeneration team, Liaising with Gas Networks Ireland & ESB Networks
  • The Range Ireland, Retail Assistant, 02/01/21, 12/01/21, Managing stock, Customer Service, Operating tils, Maintaining Pricing Standards
  • Archives Ireland, Assistant Archivist Intern, 01/01/20, 05/01/20, Researching/Locating Archival Material, Accessing archival collections, Analyzing material content, Labelling and sorting records/files, Report drafting for clients, Arranging meetings with holders of material
  • Barrett’s Of Maynooth Ltd, Sales Assistant, 01/01/17, 04/01/19, Customer Service, Working Tils, Stock Taking, Answering Phones, Re-Stocking Shelves
  • The Kildare Art Gallery, Assistant Curator, 09/01/16, 01/01/17, Tour Guide, Liaising with artists, Planning Exhibitions, Photographing artwork, Writing content for publication on Facebook, Managing social media platforms and website

Publications

Article on Archival Material, Irish Railway Record Society, Vol.29 No.203

Volunteer Experience

Railway Preservation Society of Ireland, Steward, Locomotive Servicing, Mechanical Maintenance, Stewarding on trains, Fundraising, Ensuring Health & Safety protocols were met, Cleaning/Catering duties

References

References available on request

Timeline

Customer Service & Sales Agent

Capita Customer Solutions
08.2022 - 06.2023

Retail Assistant

The Range Ireland
02.2021 - 12.2021

Assistant Archivist Intern

Archives Ireland
01.2020 - 05.2020

Sales Assistant

Barrett’s Of Maynooth Ltd
01.2017 - 04.2019

Assistant Curator

The Kildare Art Gallery
09.2016 - 01.2017

MSc Smart and Sustainable Cities -

Trinity College Dublin

Batchelor of Arts in History and Politics -

UCD
Cian Scanlon