Cian Parnell
Summary
"I'm a goal-driven individual with a knack for building strong client relationships and driving revenue growth. Alongside my problem-solving skills, I excel at sales, always tailoring solutions to meet customer needs. With my background in teamwork and customer service, my aim is to ensure every customer leaves satisfied."
Overview
5
5
years of professional experience
Work History
Eir Retentions
Trevor Prendergast
Waterford City
12.2023 - Current
- Negotiated contracts with customers to secure sales deals.
- Evaluated competitor offerings regularly to stay ahead of the competition.
- Resolved customer complaints promptly and effectively.
- Maintained accurate records of customer interactions and transactions.
- Developed relationships with customers by providing excellent customer service.
- I am Currently Top 5 in sales in EIR
- Researched competitors' products, prices, and sales techniques.
Baste
Annie Gray
Chipping Norton
06.2023 - 12.2023
- Organized walk-in coolers and freezers according to FIFO principles.
- Prepared salads, sandwiches, appetizers, and other menu items as instructed by Chef.
- Measured ingredients accurately for recipe preparation.
- Checked freshness of food products prior to use.
- Assisted Chef in preparing ingredients for various dishes.
- Rotated stock on shelves to maintain product freshness.
- Maintained cleanliness of work areas throughout shift.
Customer Service
Jeremy Clarkson’s Diddly Squat Farm
02.2023 - 06.2023
- Assisting in email customer service queries on behalf of the farm
- Responding to all customer enquiries and/or complaints to ensure high satisfaction levels
- Driving online sales and promoting various products
- Worked as part of the farm team to maintain am overall positive and efficient customer service experience
- Contribution to the overall success of the farm by fully engaging with customers and achieving sales targets.
- Provided customer service support when needed.
Various Roles and Sous Chef
The Old Mill, Dublin
02.2021 - 10.2022
- Thrived in a fast-paced and high-pressure environment, ensuring smooth kitchen operations
- Expertly managed food preparation and cooking during peak hours to meet customer demand
- Collaborated with the culinary team to create and execute diverse and delicious menus
- Demonstrated exceptional multitasking skills while maintaining high-quality food standards
- Implemented effective time management to handle a large volume of orders efficiently
- Successfully trained and supervised junior kitchen staff to maintain consistency and excellence
- Adapted quickly to challenging situations, delivering top-notch dishes even during busy times
- Maintained a strong focus on food safety and hygiene standards to uphold restaurant reputation.
Technical Support Advisor
Infosys BPM (previously Eishtec DAC)
05.2019 - 09.2020
- Maintained friendly and professional customer interactions while providing I depth technical advice
- Excellent listening and problem-solving skills to resolve customers problems
- Upsell additional product features based on analysis of customer needs
- Worked as part of a team to reach goals.
Education
Leaving Certificate -
Newtown Secondary School Waterford
01.2020
Higher Certificate in Arts -
Dublin Business School
Skills
- Team Worker
- Hard Working
- Self-Motivated
- Problem Solving
- Friendly
Hobbies and Interests
- Gym & Keeping Fit
- Boxing
- Healthy Eating
References
References available upon request.
Timeline
Eir Retentions
Trevor Prendergast
12.2023 - Current
Baste
Annie Gray
06.2023 - 12.2023
Customer Service
Jeremy Clarkson’s Diddly Squat Farm
02.2023 - 06.2023
Various Roles and Sous Chef
The Old Mill, Dublin
02.2021 - 10.2022
Technical Support Advisor
Infosys BPM (previously Eishtec DAC)
05.2019 - 09.2020
Leaving Certificate -
Newtown Secondary School Waterford
Higher Certificate in Arts -
Dublin Business School
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