Summary
Overview
Work history
Skills
Custom
Timeline
Generic

Cian O'Connor

cavan,Ireland

Summary

Hardworking individual with over five years of experience in the retail industry. Able to quickly adapt to new working environments, understanding and following all health and safety requirements, and consistently delivering on performance targets. Demonstrating expertise in exceptional customer service and driving sales growth. Proven track record of effectively managing inventory and optimizing merchandising strategies. Seeking a hands-on role to further expand on current skills and contribute to a dynamic team.

Overview

6
6
years of professional experience

Work history

Supervisor

Victory's Centra
Kingscourt, Cavan
09.2018 - 04.2022
  • Responsibility for opening and locking up of the store
  • Providing on-call assistance to Shop Owner and co-workers when required
  • Provided optimal assistance to the Shop Owner and co-workers when on duty
  • Overseeing day to day duties of running a busy retail outlet
  • Overseeing cashiers, shelf stockers, deli staff and all other employees
  • Addressing and dealing with customers' requests, comments, and complaints
  • Addressing co-workers ideas, comments and any concerns that might arise
  • Promoting ongoing high staff morale among the work team
  • Monitoring shelve stocks and product displays
  • Overseeing and maintaining the general appearance and cleanliness of the store
  • Dealing with any Health & Safety concerns that may arise including Fire Safety
  • Training new staff members and overseeing ongoing training of current staff
  • Completing ongoing training pertinent to the role- eager to keep skills up to date and current
  • Responsible for ordering and receiving the deliveries- working alongside delivery workers and maintaining good work relations
  • Responsible for pricing goods, price changes of goods, handling damaged products, and return of goods
  • Dealing with product representatives and other people that I might meet when working such as maintenance workers
  • Answering the phone, dealing with phone calls in the absence of the Shop Owner and making any necessary phone calls
  • Responsible for other various day to day jobs and the necessary paperwork to ensure the upkeep and smooth running of the store
  • Being reliable, punctual, flexible and trustworthy
  • Maintaining cheerful, friendly, calm demeanour while heading the team in a managerial role

Replenishment Manager

Tesco Superstore
Bailieborough, Cavan
05.2022 - 08.2023
  • Conducted root cause analysis on supply chain inefficiencies, recommending corrective actions for continuous improvement.
  • Collaborated with cross-functional teams to ensure timely delivery of products, enhancing customer satisfaction.
  • Improved inventory management by implementing efficient replenishment strategies and monitoring stock levels.
  • Trained and supervised team members on effective replenishment techniques, improving overall efficiency.
  • Maintained a safe working environment by enforcing safety protocols and providing necessary training to staff.
  • Created a collaborative work environment by fostering open communication between team members and departments involved in the replenishment process.
  • Optimized warehouse operations by streamlining processes and implementing best practices in inventory control.
  • Maintained sufficient inventory levels to meet customer demands at all times.
  • Analyzed inventory data to identify and address stock discrepancies.
  • Oversaw floor staff and maintained efficiency in fast-paced environment.

Mobile Gantry Operator

Calroc
Perth, Australia
03.2024 - 09.2024
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Worked outside in all weather conditions.
  • Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
  • Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
  • Led cross-functional team project that improved communication between departments, enhancing overall operational efficiency.
  • Maintained organized work area by cleaning and removing hazards.
  • Coordinated with other operators for smooth operation processes.

Trade Assistant

KRPM
Perth, Australia
09.2024 - 02.2025
  • Demonstrated punctuality by arriving to work sites on time.
  • Contributed to team cohesion with effective communication skills.
  • Completed projects within given timeline through diligent labour efforts.
  • Utilised power tools to expedite job completion times.
  • Adhered to health and safety regulations by wearing appropriate personal protective equipment.
  • Ensured clean site with regular debris removal.
  • Cleaned up sites after shifts, organising tools and securing supplies in designated storage units.
  • Performed strenuous physical activities such as heavy lifting in adverse conditions.
  • Demonstrated excellent stamina and manual dexterity.

Skills

  • Relationship building with customers
  • Stock rotation procedure familiarity
  • Retail analytics understanding
  • Stock control insight
  • Security tagging
  • Inventory management awareness
  • Dress code adherence
  • Order processing

Custom

References available upon request

Timeline

Trade Assistant

KRPM
09.2024 - 02.2025

Mobile Gantry Operator

Calroc
03.2024 - 09.2024

Replenishment Manager

Tesco Superstore
05.2022 - 08.2023

Supervisor

Victory's Centra
09.2018 - 04.2022

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Cian O'Connor