Christopher O'Brien Jones
Longwood
Summary
Experienced with diagnostics, repair, and maintenance of technical equipment. Utilizes analytical skills to identify and resolve issues quickly and efficiently. Track record of strong communication and client management, ensuring high levels of customer satisfaction.
Overview
5
5
years of professional experience
Work History
Demo IQ Technican
WGNSTAR
05.2024 - Current
- Oversaw safe extraction of manufacturing equipment from client locations.
- Assisted customers with tasks and checklists for decontamination and demo of manufacturing tools.
- Fostered collaboration between customers and vendors to streamline removal processes.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Field Service Engineer 2
Lexas Technologies
10.2021 - 05.2024
- Performed onsite installation, modification and maintenance of systems and equipment.
- Examined faulty equipment, interpreted reports and analyzed customer complaints to diagnose equipment malfunction.
- Enhanced customer satisfaction with prompt and efficient troubleshooting of complex technical issues.
- Conducted regular equipment inspections, identifying potential issues before they escalated into costly repairs or downtime events.
- Maintained tools and equipment, parts inventory, and library of machine manuals.
- Checked safety practices and integrity of PPE.
- Enhanced team morale and performance, leading by example and providing regular feedback and support to colleagues.
Invigilator
Chartered Accountants
09.2020 - 09.2021
- To ensure students are in the exam and to report any issues they have. To monitor students to ensure no cheating or outside help is given To verify ID to ensure the correct person is completing the exam
- Checked student identification thoroughly, verifying eligibility for specific exams and preventing incidents of academic dishonesty.
Education
Bachelor's - Mechatronic Engineering
Technological University Of Dublin
Blanchardstown, County Dublin05.2020
Skills
- On-site support
- Equipment installation
- Troubleshooting and repair
- Customer service management
- Performance testing
- Preventive Maintenance
- Technical support
- Schematic reading
- Software installation
- Hardware installation
- Instrumentation calibration
- Control systems
- Safety planning
- Safety meetings
- Inventory management
Timeline
Demo IQ Technican
WGNSTAR
05.2024 - Current
Field Service Engineer 2
Lexas Technologies
10.2021 - 05.2024
Invigilator
Chartered Accountants
09.2020 - 09.2021
Bachelor's - Mechatronic Engineering
Technological University Of Dublin
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