Christopher Kenney
Taylorsville
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving. Friendly Customer Service Cashier experienced working in diverse retail environments. Successfully operating cash registers and performing necessary calculations. Genuine people-person successfully mediating various disputes.
Overview
19
19
years of professional experience
Work History
Sorter/Picker Packer
Amazon
06.2024 - 01.2025
- Used hand-held scanners to sort items into specific categories.
- Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
- Stacked items according to weights, sizes, types, and picking priorities.
- Reduced errors in the sorting process by conducting thorough quality checks and maintaining accuracy.
- Maintained high standards of cleanliness and safety within the workplace, reducing potential hazards during the sorting process.
- Inspected items for damage or defects before sorting as part of quality control process.
- Followed company policies and procedures to produce consistent work results.
Customer Service Cashier
Walmart
11.2013 - 02.2024
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries
- Streamlined the checkout process for faster service and improved customer experience
- Maintained a clean and organized workspace, promoting a welcoming environment for customers
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction
- Promoted a positive shopping experience by greeting customers warmly upon entry and helping as needed
Retail Sales Associate
Deseret Industries
11.2012 - 12.2013
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly
- Increased sales revenue through effective product recommendations tailored to individual customers
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits
Food Service Cashier
HMSHost
05.2006 - 05.2012
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries
- Maintained a clean and organized workspace, contributing to a positive environment for customers and coworkers
- Achieved high levels of accuracy with cash handling tasks, reducing discrepancies and ensuring balanced registers
- Assisted with stocking shelves and properly rotating food items, minimizing waste and maintaining fresh inventory
- Managed multiple payment methods accurately, ensuring correct change was given and receipts were provided when needed
- Contributed to increased sales by upselling menu items whenever appropriate based on customer preferences
- Operated cash register systems efficiently, quickly inputting orders and processing payments for fast service turnaround times
Education
High School Diploma -
Taylorsville High School
Taylorsville, UT06.2003
Skills
- Product Merchandising
- Customer Service
- Guest Services
- Drawer Management
- Payment Collection
- Cash Handling
- Customer Complaint Resolution
- Customer Inquiries
- Refund Handling
- Product sorting
- Warehouse safety
- Reliability and punctuality
Timeline
Sorter/Picker Packer
Amazon
06.2024 - 01.2025
Customer Service Cashier
Walmart
11.2013 - 02.2024
Retail Sales Associate
Deseret Industries
11.2012 - 12.2013
Food Service Cashier
HMSHost
05.2006 - 05.2012
High School Diploma -
Taylorsville High School
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