Christo Sebastian
Dublin
Summary
Experienced in customer relations consulting, with a strong background in developing successful strategies for client service improvement. Strengths lie in problem-solving skills, conflict resolution, and building positive relationships with diverse clientele. Demonstrated ability to make significant impact by introducing solutions that enhance customer experience and satisfaction levels.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Relations Executive
FabIndia Overseas Pvt. Ltd.
Kochi
08.2023 - 06.2024
- Greeted customers and provided assistance with product selection.
- Assisted in creating displays to promote products.
- Informed customers about current promotions and discounts.
- Developed customer relations strategies to ensure customer satisfaction.
Education
Bachelor of Commerce - Computer Application
ST Dominic's College
Kottayam, India, India03-2023
Master of Science - Accounting And Finance
Dublin Business School
Dublin, IrelandSkills
- Cross-selling abilities
- Strong interpersonal skills
- High-energy attitude
- Excellent communication skills
- CRM Software
- Computer Proficiency
Certification
- Tally ERP 9 - From ST Dominic's College (27/04/2023)
- ChatGPT for Accounting - From Great learning academy (02/07/2024)
- Accounting Concepts - From Great learning academy (15/07/2024)
References
References available upon request.
Availability
Tuesday, Wednesday, Saturday, Sunday (Full availability)
Monday, Thursday, Friday ( Available after 5 pm)
Flexible for evening and night shifts
Timeline
Customer Relations Executive
FabIndia Overseas Pvt. Ltd.
08.2023 - 06.2024
Bachelor of Commerce - Computer Application
ST Dominic's College
Master of Science - Accounting And Finance
Dublin Business School
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