Christina Mc Loughlin
Clinic Manager
Dublin
Summary
Clinic Manager with a high level of professionalism, motivation and commitment. 10 years of Management experience and working within the Beauty and Aesthetic industry for almost 20 years. Customer-focused type manager, successfully contributing to company profits by improving team efficiency and productivity. Skilled at effective negotiations and upselling techniques. Utilises excellent organisational skills to enhance efficiency and lead teams to achieve outstanding sales. A deep passion for skin and client results always at the forefront.
Overview
19
19
years of professional experience
Work History
Clinic Manager
Therapie Clinic
08.2015 - Current
- Leading and driving a large team to perform well on a daily basis and hit sales targets.
- Motivating and Nurturing staff members to achieve their true potential by upskilling and consistent in house training on anything they require.
- Maintaining good relationships with Health Care Professionals, keeping them up to speed with all the latest advancements in the Aesthetic market, encouraging their growth and development.
- Stock control and ordering.
- Business Forecasting. Preparing timely and accurate financial reporting and analysis.
- Interviewing potential candidates for job vacancies.
- Engaging with customers to better understand needs and deliver excellent service.
- Diffusing challenging situations and dealing with all kinds of complaints.
- Planning rotas to maintain high service levels while minimising payroll costs.
Skin Therapist
Australian Skin Clinics
07.2014 - 07.2015
- Advanced skin treatments such as Max RF dermal stamping (Microneedling and Radio frequency)
- Pigmentation and red vein removal with Candella lasers.
- Laser hair removal.
Laser & Skin Therapist
Therapie Clinic
05.2006 - 06.2014
- Advanced skin treatments such as Chemical peels, Microneedling, Laser resurfacing, ipl rejeuvenation and NDYag red vein removal.
- Retail knowledge in Environ, Image, Murad.
- Laser hair removal
- Laser tattoo removal
- Eve Lom & Elemis pampering facial treatments.
Skin Care Specialist
About Face Clinic
04.2012 - 01.2014
- Carried out all Beauty treatments and prepped clients for fraxel laser resurfacing.
- Assisted manager with daily spa operations.
- Fostered friendly, warm, and exceptional customer experience.
- Examined merchandise and took inventory to identify items to be reordered and replenished.
Skin & Massage Therapist
Celebrity Cruise Line (Steiner)
09.2005 - 05.2006
- Ran a busy skin colum achieving high sales targets.
- La therapie facials and Deep tissue Massage.
Education
ITEC & CIBTAC DIPLOMA - BEAUTY THERAPY
Carlow IFE, Beauty Therapy
Certificate of Higher Education - BUSINESS
CARLOW IT
01-2003
Skills
Leadership
Yoga
Practising regularly as a full body workout and also a de-stress ritual.
Timeline
Clinic Manager
Therapie Clinic
08.2015 - Current
Skin Therapist
Australian Skin Clinics
07.2014 - 07.2015
Skin Care Specialist
About Face Clinic
04.2012 - 01.2014
Laser & Skin Therapist
Therapie Clinic
05.2006 - 06.2014
Skin & Massage Therapist
Celebrity Cruise Line (Steiner)
09.2005 - 05.2006
ITEC & CIBTAC DIPLOMA - BEAUTY THERAPY
Carlow IFE, Beauty Therapy
Certificate of Higher Education - BUSINESS
CARLOW IT
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