Christina McCaffrey
Curragha,Co Meath
Summary
Hardworking, thorough and committed team player with experience working in a busy office environment. Demonstrates excellent multitasking abilities to handle various day-to-day administrative responsibilities simultaneously. Manages correspondence, schedules and documentation with attention to detail.
Overview
17
17
years of professional experience
1
1
year of post-secondary education
Work History
Faculty Assistant
Business School Dublin City University
, Dublin 9
10.2019 - Current
- Responded to telephone/Email/live chat enquiries from students and general public.
- Tracked office supplies to maintain consistent inventory.
- Booked rooms for staff and PG Students using google calendar and DCU Web booking system
- Personal Assistant to the Dean( 3month duration) ,duties would include Organised professional calendars, supplying timely reminders of upcoming meetings and events.
- Took detailed, accurate meeting minutes for the Management Board/ School meetings
- Assisted with organising Events(Ex: The Diana Conference). Booking Hotel rooms for clients, organising the Gala Dinner and creating Best Award Certificates for the winners
- Reported and followed up with maintenance issues and managed/distributed key requests
- Took requests from academic staff to get case studies from the Harvard Publishing website and submitted end of the month reports to management
Office Administrator/customer service/Sales Advisor
Uninest Student Residence, GSA
08.2017 - 09.2019
- Liaise with higher education institutes regarding new bookings (including processing bookings and payments, arrears chasing and handling early leavers and customer room moves
- Ensure health & safety policy and fire safety procedures are adhered to at all times
- Organising /scheduling viewings for clients and potential residents
- Support cyclical projects such as conducting room and communal area inspections
- Daily communication with Facilities staff regarding maintenance work to be carried out and completed
- Registered visitors, guests and contractors upon arrival, providing access passes.
- Managed over 40 customer calls per day and responded to high-volume of email enquiries, minimising correspondence backlogs.
Admissions Unit Executive
Chartered Accountants Ireland
04.2015 - 08.2017
- Responsible for checking high volume of transcripts for exemption purposes
- Heavily involved with registering and enrolling students on the database
- Managing the GNIB letters for international students
- Actively engaged with the team weekly meetings
- Invigilating mock exams
- Responsible for processing financial transactions including enrolments and repeat exams
Administrative support
Dublin City University, Business School & Mechanical Engineering School
09.2013 - 04.2015
- Facilitated and processed incoming calls and emails, distributing relevant information to necessary departments
- Delivered exceptional customer service skills when handling correspondence with students including visa letter requests from international students
- Ordered stationery supplies to meet usage demands, including ink cartridges, toner and paper.
- Printing and sorting high volume of coursework for academic staff
Legal Secretary
McDowell Purcell Solicitors
06.2013 - 08.2013
- Managed the File management system including archiving, filing, photocopying and scanning
- Preparation of billing reports and Invoices
- Filed documents with courts on behalf of solicitor.
- Managed client files with highest levels of confidentiality and discretion.
- Created, indexed and maintained client binders.
- Entered new cases into company database.
- Transcribed legal documents and phone conversations.
Abroad
Travelling
01.2012 - 05.2013
Legal Executive
Hugh J Ward Solicitors
, Dublin 1
01.2007 - 12.2011
- (Debt recovery) Managed a portfolio of clients, negotiating payment plan
- District and Circuit court legal proceedings including the enforcement of Judgment, Exam hearings, Instalment order, committal proceedings
- Following up pending court cases: exam hearings/defended hearings
- Dealing with client enquiries including the progress of their files
- Responsible for open new files insuring company policy regarding conflict search and closing files in accordance with filing and archiving procedures
Education
Certificate of Higher Education - Legal Studies
Marino College
Dublin 09.2005 - 06.2006
Diploma of Higher Education - Professional Academy Diploma in Office Administration
UCD
Dublin 03.2023 - 07.2023
Skills
- Strong organisational and communication skills
- Knowledge of Microsoft Office
- Ability to assimilate information and learn new systems quickly
- Database administration
- Legal administrative support
- 65 wpm typing speed
- Transcription
Timeline
Diploma of Higher Education - Professional Academy Diploma in Office Administration
UCD
03.2023 - 07.2023
Faculty Assistant
Business School Dublin City University
10.2019 - Current
Office Administrator/customer service/Sales Advisor
Uninest Student Residence, GSA
08.2017 - 09.2019
Admissions Unit Executive
Chartered Accountants Ireland
04.2015 - 08.2017
Administrative support
Dublin City University, Business School & Mechanical Engineering School
09.2013 - 04.2015
Legal Secretary
McDowell Purcell Solicitors
06.2013 - 08.2013
Abroad
Travelling
01.2012 - 05.2013
Legal Executive
Hugh J Ward Solicitors
01.2007 - 12.2011
Certificate of Higher Education - Legal Studies
Marino College
09.2005 - 06.2006
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