Christie Meadows

Responsibilities I have in my role include:

• Keeping up to date with external developments and changes in employment legislation which is encouraged as part of my CIPD course and allows me to accurately complete processes
• Advising and supporting stakeholders on the following processes: family friendly, leavers, DBS applications, all changes to T&C's
• Specializing in changes to T&C's such as promotions, salary increases, job title changes and so forth, ensuring that all information provided is reflected accurately and is distributed to the correct team
• Partaking in an array of activities such as the HR Strategic Development Workshop and being part of the team building committee where I collaborated and worked with an array of external and internal stakeholders
• Consistently updating and maintaining HR employee files on Omnidox to ensure we are meeting SLA's
• Leading a couple of team monthly meetings where I utilised my organisation and time management skills along with my communication and presentation skills
• Taking minutes and supporting grievance and disciplinary meetings so I am familiar with the processes and understand how best to conduct and support an investigation
• Assisting and taking minutes for a final probation review on performance capability
• Dealing with Family Friendly cases such as: Maternity, Paternity, Shared Parental & Adoption
• Processing leavers and supporting exit interviews, escalating matters when necessary
• Supporting with the DBS application process and liaising with employee's, line managers and HRBP's to ensure successful completion
• Managing process maps and identifying possible gaps in the process and coming up with effective solutions enhancing my problem-solving skills and attention to detail
• Completing references [financial, employment, leaver, starter]
• Working in a fast-paced environment and responding promptly to queries that come into the central CMS system, directing them to the correct individual accelerating my communication skills
• Being always available on the phones, ensuring that queries are managed in a professional and friendly manner
• Adhering to the policies and continuously thinking of ways they can be amended or made easier to follow
• Working with a range of teams such as data, payroll, car fleet and pensions.

• I was the brand ambassador for Medac's Global Group where I was responsible for answering queries and dealing with an array of issues via the shared inbox and communicating to internal and external stakeholders on the phone
• Managing absence and sickness across Medac's Global Group where I had to relay the correct procedures and policies ensuring that both the employee and line manager were completing the required steps
• Competently managed leaver process by performing exit interviews and producing references in line with company guidelines.
• Updated HR policies and documentation in line with legislative developments and GDPR requirements to ensure compliance.
• Preparing a headcount report for MGG to present to the HRBP's each month which showed those in the first stage of recruitment, those who were starting and those now live on the system
• Identifying areas that could be improved in the onboarding process
• Mail merge reporting for annual salary reviews, this enhanced my attention to detail
• Supporting the employee lifecycle from start to finish and ensuring that all employees gained the guidance and advice needed throughout their roles
• Ensuring that both HR Systems are up to date, the systems I used included: Cascade and PXI-e
• Dealing with Maternity/Paternity queries and ensuring the process is followed correctly and implemented smoothly
• Owning the payroll reporting for MGG, providing payroll with accurate data in a quick and efficient manner using EXCEL spreadsheets
• Consistently providing new and innovative ideas to make the procedures and processes smooth and resourceful
• Ensuring that all the main SLA's such as: probations, status changes, contracts, leavers, annual leave entitlements etc are met and accurately distributed in a timely manner
• Being pro-active and working well as part of a time, identifying solutions to issues I face within my team and providing general guidance
• Assisted with employee relations issues relating to disciplinary actions and redundancies by taking full and accurate meeting minutes and storing data upon completion.
• Delivered friendly assistance with new hires throughout interviewing and hiring processes.

• Assisting patients with the upmost respect and customer service
• Communicating with a diversity of individuals from various backgrounds
• Directing the patients to the correct professionals in a timely and accurate manner
• Providing professional advice and guidance ensuring that the system is followed correctly and taking into account confidentiality of patient information
• Using the data base Adastra to accurately take the demographics and information from the caller, ensuring that confidentiality and care is taken with the information provided
• Dealing with intense situations that require organisation and precision.

• Dealt with annual leave, sickness and adding new employees to the database along with updating employee records
• Issuing reports that displayed headcounts for each department within the company, keeping track of new starters and leavers, identifying improvements for onboarding
• Responsible for completing all company rewards, employment references, probations etc
• Filing all employee documents and ensuring that they were always kept confidential, sorting out contractors, consultants, and permanent employee files
• Ensuring that all queries on the HR Helpdesk are answered with suitable recommendations and solutions, helping all colleagues both external and internal
• Supporting the administration of the DBS process on Agenda and sending out Corazon Health Reports
• Handling large volumes of work-related activities and dealing with them under pressure.
• Took detailed minutes at meetings following instructions from senior team members.
• Handled scheduling of meetings and calendar management for senior staff.
• Supported employee engagement and wellbeing initiatives, including team events and group fitness sessions.
• Maintained statutory compliance, ensuring all HR documentation was up to date, accurate and met HR audit requirements.

Main responsibilities involved:

• Supporting the HR Helpdesk and dealing with queries from internal and external colleagues in a quick and efficient way which enhanced my communication both verbally and non-verbally
• Consistently being self-reliant using my initiative and having the ability to manage time, projects and resources
• In order to get my daily tasks completed I created an EXCEL Spreadsheet so having excellent Microsoft Skills was essential
• Inputting data onto numerous spreadsheets for the end of year pulse survey results which had to be done to maintain accuracy and detail, accelerating my analytical and critical thinking
• Assisting and organising the assessment centres and onboarding process' for 2021 intake
• Supporting training sessions, preparing, and presenting to line managers on how the onboarding and starter process could be improved
• I inputted an array of confidential data onto numerous EXCEL Spreadsheets so being detail orientated and accurate was essential and has increased my awareness to detail.
• Coordinated induction training and onboarding procedures for seamless hiring operations.

• Working in a fast-paced environment where there are numerous time limits on how long a customer has to wait therefore time management is a key skill
• Interacting with different customers, including challenging ones, continuously working under pressure due to making sure orders are complete and payments are accurate
• Won various work incentives for increasing sales on commissioned products and being recognised for my ability to cater specific requirements to set customers
• Responsible for opening and closing, this includes making sure all doors are locked, everything is turned off and the desks are cleared always giving attention to detail and accuracy.

• Information and skills provided above

• Information and skills provided above