Christiana Olaide Popoola

• Supervised outbound packing activities, ensuring all customer orders were processed accurately and efficiently.
• Monitored operational metrics, including packing rates, defect rates, and fulfillment speed, making data-driven decisions to improve performance.
• Provided on-the-floor leadership by coaching and guiding associates, fostering positive and productive work environment.
• Coordinated with cross-functional teams to optimize processes, resolve workflow bottlenecks, and meet shipping deadlines.
• Ensured compliance with safety and quality standards by conducting audits, implementing corrective actions, and reinforcing best practices.
• Assisted in labor planning, scheduling, and real-time task allocation to maintain efficient workflow.
• Identified opportunities for process improvement, collaborated with management to implement solutions, and supported continuous improvement initiatives.
• Conducted shift handovers and post-shift analysis to assess performance trends and implement corrective measures.

• Applied data analysis and predictive modeling to enhance outbound workflow efficiency and streamline processes.
• Tracked key performance indicators (KPIs) and provided recommendations for staffing and scheduling modifications.
• Partnered with cross-functional teams to formulate operational strategies that ensured optimal coverage.
• Managed real-time operations by offering guidance, coaching, and support to drive accurate and efficient order fulfillment.
• Oversaw team performance, facilitated meetings, and cultivated apositive workplace culture.
• Maintained quality standards and met customer expectations by implementing control measures, conducting routine audits, and swiftly addressing discrepancies.
• Created and documented standard operating procedures (SOPs), trained team members, and promoted consistency in operations.
• Championed a culture of continuous improvement by gathering feedback, fostering innovation, and implementing best practices—this included identifying inefficiencies, conducting root cause analyses, and spearheading improvement initiatives.
• Performed post-day analysis to identify key trends and implemented corrective actions to minimize future risks.

Outbound - Problem solver

• Identify, investigate and correct shipment errors through use of Kick Out, Proactive Outbound Problem Solve (POPS), to ensure that customers' orders are delivered.
• Follow standard checklist for a smooth and efficient flow of work to help improve quality and productivity.
• Troubleshoot and resolve problems that associate encounters with inventory; including printing ASIN labels, damage out products and adding expiration dates to food and health
  products.
• Resolve issues in a timely manner efficiently and accurately