Summary
Overview
Work History
Education
Skills
Languages
Web
Personal Information
Skills And Core Competencies
Timeline
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CHRISTIAN LICHTER

Roundwood

Summary

Experienced, confident Accounts Receivable and Credit Control Specialist with over 25 years of expertise managing high-value accounts with high-volume invoices in fast-paced environments. Proven track record of driving timely payment collections, reducing aged debt, and escalating payment delays proactively. Skilled in negotiation, influencing, stakeholder management, and client relationship building. Proficient in SAP, Power BI, and Excel for financial reporting and collections analysis. Committed to supporting cash flow performance while fostering strong client and cross-functional relationships.

Overview

26
26
years of professional experience

Work History

Project Management Senior Specialist

Abbott
07.2022 - Current
  • Lead governance and compliance processes for global financial automation projects, ensuring seamless execution and regulatory adherence.
  • Supported the implementation of 227 production Software Automation in 2 years.
  • Oversee the Robotic Desktop Automation (RDA) program, optimizing workflows and lifecycle management for financial operations.
  • Design and maintain advanced Power BI dashboards, supporting credit risk analysis, ROI evaluation, and financial reporting.
  • Collaborate with System Architects and Compliance Authorities to uphold internal controls and financial best practices.

Senior AR Analyst (Shared services)

Abbott
01.2018 - 10.2022
  • Managed credit control and collections for high-volume DACH region clients, assessing creditworthiness and negotiating limits. Ensuring timely payments and escalating delays proactively.
  • Liaised with Client Handlers and Service line operators (CS teams, Customer Master Data, Sales Managers) and Audit/Tax teams to coordinate collection activities, maintain accurate client data, resolve escalations, and support timely payment collection while strengthening client relationships.
  • Proactively identified and escalated payment issues, confidently challenging blockers with stakeholders to reduce overdue balances.
  • Developed and presented aging reports, cash flow projections, and financial insights to senior management.
  • Spearheaded a 34% reduction in overdue accounts through structured collection strategies and process improvements.
  • Implemented automation solutions to enhance efficiency in AR workflows and reduce manual errors.

O2C Senior Analyst

Eli Lilly
09.2015 - 12.2017
  • Managed and resolved order-to-cash (O2C) and credit-related issues across German-speaking markets.
  • Provided financial analysis and risk assessments, working closely with finance and logistics teams.
  • Trained team members and new hires in SAP and customer service best practices.

Account Manager | Credit & Licensing Specialist

Trend Micro | VMware
01.2012 - 01.2015
  • Oversaw credit risk evaluation, licensing, and account management for German-speaking customers in the EMEA region.
  • Managed stakeholder engagement with internal departments such as finance, legal, and sales to facilitate collections and credit decisions.

Earlier Roles – CS & Financial Operations

01.2000 - 01.2012
  • Led customer relations, stakeholder management, and team leadership in multinational companies such as Blizzard Entertainment, Spielwerk GmbH, and Apple.
  • Developed negotiation, dispute resolution, and process optimization skills that supported financial operations and enhanced efficiency.
  • Gained strong knowledge of contracts, payment processing, and client communications, which complement credit control expertise.

Education

Degree -

Business Administration
01.2008

Skills

  • Interpersonal skills
  • Communication abilities
  • Power BI
  • Microsoft Office
  • Data analysis
  • SAP
  • Salesforce
  • Accounts receivable management
  • Credit risk management
  • Regulatory compliance
  • Financial analysis
  • Process improvement
  • Optimization
  • Leading cross-functional teams
  • Working autonomously
  • Strategic goals

Languages

German
English

Web

linkedin.com/in/chris-lichter

Personal Information

Nationality: German

Skills And Core Competencies

  • Strong interpersonal skills with efficient communication abilities.
  • Proficient in Power BI, Microsoft Office (Word, Excel, PowerPoint, Outlook), and data analysis.
  • Experienced in SAP and Salesforce, with a focus on accounts receivable management.
  • Skilled in credit risk management, regulatory compliance (SOX), and financial analysis.
  • Exceptionally organised and structured, with expertise in process improvement and optimization.
  • Adept at leading cross-functional teams and working autonomously to achieve strategic goals.

Timeline

Project Management Senior Specialist

Abbott
07.2022 - Current

Senior AR Analyst (Shared services)

Abbott
01.2018 - 10.2022

O2C Senior Analyst

Eli Lilly
09.2015 - 12.2017

Account Manager | Credit & Licensing Specialist

Trend Micro | VMware
01.2012 - 01.2015

Earlier Roles – CS & Financial Operations

01.2000 - 01.2012

Degree -

Business Administration

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CHRISTIAN LICHTER