Christian Heekpo
Dublin
Summary
Results-driven professional with experience in customer service and inventory management. Skilled in resolving inquiries and committed to fostering a collaborative, positive environment for improved team performance. Dedicated sales professional with expertise in customer service and problem-solving. Known for resolving issues effectively and enhancing customer satisfaction.
Overview
8
8
years of professional experience
Work History
Sales Attendant / General Floor Operative
Rushes Supervalu, (Killiney)
Dublin
11.2024 - Current
- Resolved customer issues promptly to ensure satisfaction.
- Provided friendly service to create positive experiences for customers.
- Handled customer complaints with professionalism and care.
- Trained new staff on store policies and procedures.
- Operated point-of-sale systems efficiently and accurately.
Sales Assistant / Stockroom Associate
Size? (Wicklow street)
Dublin
10.2023 - 11.2024
- Organized stockroom layout to streamline inventory access.
- Maintained precise inventory records with warehouse management software for better tracking.
- Facilitated team members in quickly locating and retrieving merchandise.
OTC sales assistant
Dorans Pharmacy (Ballybrack)
Dublin
12.2022 - 10.2023
- Managed inventory through efficient receiving, organizing, and restocking of supplies.
- Delivered exceptional customer service.
- Maintained cleanliness and organization of the pharmacy.
- Guided patients on proper medication usage and potential side effects to enhance understanding and adherence.
Stockroom Assistant
JD Sports (Dundrum)
Dublin
10.2020 - 06.2021
- Assisted coworkers on special projects, fostering skill development and increased team capability.
- Organized and stored items in accessible manner in warehouse and supply areas, enhancing retrieval efficiency.
- Contributed to store recovery efforts, maintaining neat and organized merchandise displays for improved customer experience.
Junior Sales Assistant
Michael Doherty School Supplies Ltd (Bray)
Wicklow
06.2018 - 10.2020
- Provided exceptional customer service by remaining patient and understanding in challenging situations.
- Processed sales transactions accurately, ensuring smooth customer experiences.
- Executed cash register operations, including opening and closing drawer and counting money, to maintain accurate financial records.
Education
Level 5 Certificate in Sport , Recreation & Exercise. ITEC Level 2 in Studio Cycling & Kettlebell -
Sallynoggin College of Further Education
Dublin01-2026
QQI Level 5 Certificate in Communications , Personal & Professional Development - Applied Psychology
Blackrock College of Further Education
Dublin01-2021
Music Production
Bray Institute of Further Education
Wicklow 01-2020
Leaving Cert -
St Laurence's College
Dublin01-2019
Skills
- Sales techniques
- Customer service
- Effective communication
- Team collaboration
- Strong interpersonal skills
- Organizational skills
- Problem-solving
Affiliations
- Muay Thai, Boxing
- Reading
- Travelling
Timeline
Sales Attendant / General Floor Operative
Rushes Supervalu, (Killiney)
11.2024 - Current
Sales Assistant / Stockroom Associate
Size? (Wicklow street)
10.2023 - 11.2024
OTC sales assistant
Dorans Pharmacy (Ballybrack)
12.2022 - 10.2023
Stockroom Assistant
JD Sports (Dundrum)
10.2020 - 06.2021
Junior Sales Assistant
Michael Doherty School Supplies Ltd (Bray)
06.2018 - 10.2020
Level 5 Certificate in Sport , Recreation & Exercise. ITEC Level 2 in Studio Cycling & Kettlebell -
Sallynoggin College of Further Education
QQI Level 5 Certificate in Communications , Personal & Professional Development - Applied Psychology
Blackrock College of Further Education
Music Production
Bray Institute of Further Education
Leaving Cert -
St Laurence's College